CSR/Dispatcher

We are looking for a customer-oriented service representative to join our San Diego team! A customer service representative/ Router, will provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.

MONDAY-WED, FRIDAY AND SATURDAY 10:30am-7:00pm

THURSDAY AND SUNDAY OFF

Responsibilities:

• Assist with opening driving routes daily.
• Monitoring drivers and their routes.
• Complete paperwork daily.
• Ability to use routing software.
• Ability to route 300 plus stops per day.
• Schedule and confirm delivery teams daily.
• Prepare paperwork for next day routes.
• Proficient with mapping locations and giving directions.
• Read route sheets thoroughly with the ability to plan trips to save time and fuel.
• Communicate with dispatch and contact customers when required.
• Communicate with Drivers to assess their route schedules and timing of deliveries.
• Ability to professionally communicate with internal staff, external customers, and vendors.

Route Driver Requirements:

• High School Diploma
• Ability to follow written, verbal, and telephonic instructions.
• A willingness to work overtime when required.
• Excellent customer service and communication skills.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Must be willing and able to learn new software.
• Individual must be organized and able to prioritize multiple tasks in a busy office environment.
• Must be a team player.
• Must be a problem solver.
• Must have a good attitude.
• Must be punctual to all shifts.
• Must be comfortable working holidays, including Saturdays.

Temco Logistics is a family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of America’s largest retailers, we continue to innovate and provide world class final mile delivery and installation services.

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#INDSC

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend

Experience:

• Dispatching: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $20