What are the responsibilities and job description for the Collections Specialist position at TEN Logistics?
What does this job look like daily?
The Collection Specialist is responsible for working with customers and internally with the operations team to collect outstanding receivables. Their duties include organizing and keeping track of customer’s aged receivables, contacting debtors to learn more about their payment status and submitting proof of delivery or invoices to get resolution on open balances with customers. This individual may need to research information about debtors or shipments including:
- Keeping track of assigned accounts to identify outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handling questions.
- Investigating and resolving discrepancies in payments or accounts.
Qualifications
- Excellent verbal and written communication skills.
- Ability to prioritize and meet deadlines.
- Excellent Organization Skills
- High level of attention to detail and follow through on issues to resolution.
- Ability to think outside of the box and propose solutions. Continuous improvement mindset.
- Good understanding of accounting process including accounts receivable, accounts payable, invoicing.
Why work for us?
Ten Logistics offers a full compensation package including:
- Competitive salary based on experience
- Medical, Dental, Vision, Life Insurance
- Short- and Long-term disability
- Holiday pay & Paid Time Off
- VTO (Volunteer Time Off)
- 401K
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Physical Setting:
- Office
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Eden Prairie, MN: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Logistics: 3 years (Preferred)
- collections: 3 years (Preferred)
Work Location: One location