What are the responsibilities and job description for the Onsite Support Analyst position at Tenaris?
Job description:
Onsite support Analyst
Purpose: Receives and meets all service requirements reported to Help Desk not solved over the telephone, providing onsite solutions to problems.
Responsibilities:
- Ensures proper IT problem-solving issues, analyzing, diagnosing, and solving operating incidents.
- Manages physical assets verifying appropriate inventory recording of requested pieces of equipment and machines.
- Provides hardware repair services and follows up the hardware repairs done inhouse or by vendors.
- Ensures share of knowledge management.
- Ensures consistency of the applications run on Tenaris PCs.
- Complies with Tenaris policies, procedures and management standards, and ensures adherence with all laws and regulations that apply to the area of responsibility.
- Protects from damage, theft or misuse the facilities, equipment and other physical resources assigned to his/her area.
Min req:
- BS degree in IT or related topic
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Blytheville, AR 72315: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Windows: 1 year (Preferred)
- Help desk: 1 year (Required)
Work Location: Hybrid remote in Blytheville, AR 72315
Salary : $80,000 - $90,000
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