Manager of Operations

Tenn-Tex Plastics, Inc. Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Job Overview: Lead and optimize our company's production, planning, purchasing, customer service, order fulfillment, and continuous improvement processes. The ideal candidate will be a strategic thinker with robust leadership skills and a demonstrated history of steering operational excellence and efficiency. Position Summary: 1. Production Leadership: Devise and execute production plans aligning with customer demand, emphasizing resource optimization. Monitor production processes to ensure adherence to quality standards, identifying areas for improvement. Collaborate with cross-functional teams to streamline production workflows and elevate productivity. 2. Planning and Coordination: Collaborate with sales, marketing, and production teams to create precise demand forecasts and production schedules. Optimize inventory levels to minimize stockouts and reduce excess inventory carrying costs. Implement resilient planning processes to mitigate supply chain risks and disruptions. 3. Purchasing Excellence: Source and negotiate with suppliers to secure cost-effective raw materials and components. Cultivate strong relationships with key suppliers, ensuring timely delivery and consistent quality. Instigate supplier performance metrics and conduct regular evaluations to drive continuous improvement. 4. Customer Service Oversight: Manage customer service operations, ensuring prompt and effective resolution of inquiries, complaints, and order processing. Establish and enforce customer service policies and procedures to enhance satisfaction and loyalty. Analyze customer feedback and market trends, identifying opportunities for service enhancement. 5. Efficient Order Fulfillment: Oversee order fulfillment processes to guarantee on-time delivery and accurate order processing. Optimize warehouse operations, covering receiving, storage, and shipping, to enhance order processing efficiency. Implement inventory control measures to minimize errors and discrepancies. 6. Continuous Improvement Leadership: Lead continuous improvement initiatives, identifying and implementing process enhancements, cost-saving measures, and operational efficiencies. Foster a culture of innovation and continuous learning within the operations team. Apply Lean, Six Sigma, or other improvement methodologies to drive operational excellence. Qualifications: Bachelor's degree in Operations Management, Business Administration, Engineering, or related field; Master's degree preferred. Minimum of 5 years of experience in operations management roles, with a preference for experience in manufacturing or supply chain environments. Strong leadership skills with the ability to motivate and inspire cross-functional teams. Proven track record of driving process improvement initiatives with measurable results. Excellent analytical, problem-solving, and decision-making skills. Proficiency in ERP systems and other relevant software applications. Strong communication and interpersonal skills. Certification in Lean, Six Sigma, or other process improvement methodologies is preferred. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue. As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization. Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide. In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon. Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.