What are the responsibilities and job description for the Assistant Manager of Housing & Student Relations position at Terra State Community College?
Position Summary:
- Reports to the Manager of Housing & Student Relations and assists in the operations of the housing and Residence Life programs of the Landings at Terra Village (The Landings) residence hall.
- Collaborates with the Manager of Housing & Student Relations to execute the Residence Life programming within The Landings in conjunction with the Student Engagement Coordinator. Works closely with campus offices and participates in mandatory campus wide initiatives such as residence hall opening and closing, admissions and visit days, and staff meetings as necessary.
- Develops professional and appropriate relationships with and be visible to residents in the building.
- Assists with front desk management and mail delivery.
- Assists with security of the residence hall through key inventory, key access and management, operation of the PED system, understanding of the fire alarm systems, and security camera system.
- Works with students and the Facilities and Plant Operations staff to assure the completion of work request for maintenance and housekeeping needs.
- Supports the Manager of Housing & Student Relations with housing applications, placement processes, room changes, and billing.
- Serves has a secondary hearing officer for student conduct meetings and or convene student conduct conferences as necessary.
- Participates in an on-call rotation and work closely with TSCC Campus Safety, Counseling, Title IX, and Local Law Enforcement as needed.
- Evening and weekend hours as necessary for the position.
- Performs other duties as assigned.
- Supervises the student Resident Assistants (RA).
- Associate’s Degree required, Bachelor’s preferred in Counseling, Psychology, Business Management, Student Personnel, Higher Education, or other related field.
- Prior residence life and/or housing assignments experience in the college setting.
- Ability to work as a team player as well as collaboratively and effectively with other departments and diverse populations.
- Budget management skills.
- Ability to set priorities and manage emergency situations.
- Maintain confidentiality and demonstrate the utmost ethical and professional behavior as a role model to students.
- Highly motivated to serve others and bring positive energy to the work environment.
- Good judgement skills along with independent and problem-solving skills.
- Demonstrated ability to multitask in a dynamic, changing environment.
- Demonstrated experience working with housing related software (Banner, Maxient, Housing Software).
- Effective verbal, written, and listening communication skills.
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