eCommerce Coordinator

Tervis first introduced America to our iconic insulated drinkware in 1946. Since then, we’ve continued to delight our customers with thousands of creative designs and customizable options, hundreds of licenses, innovative new products, and a total commitment to sustainability and responsibility. We make drinkware with personality for use at home and on the go, available in official Tervis stores around the country, on our website 24/7, and through partnerships with premium retailers nationwide.

To be successful at Tervis you’ll need to: Act with Accountability, Improve Continuously, Communicate Thoughtfully, Forge Partnerships, Foster Trust, and Develop Yourself.

Position Summary:

Responsible for supporting eCommerce initiatives with a specific focus on merchandising, including catalog management & assisting to improve product presentation, navigation & cross-sell/up-sell opportunities to maximize sell-thru.

Essential Functions:

• Support and optimize product assortment, including gathering assets, product set-up, product information, category information, optimization, and website merchandising.
• Manage product catalog information, presentation, and search (i.e., Keywords, inventory dates, product descriptions & titles, images, navigation, etc.).
• Provide guidance, recommendations, and coordinate merchandising changes for upcoming releases. Launch products/designs/collections per company and/or channel launch plan.
• Provide quality assurance, troubleshoot, test, and support the launch of new products and ensure resolution to all reported online issues from appropriate resources
• Leverage analytics to drive conversion. Analyze product & design catalog sell-thru per campaign and on monthly, quarterly & annual basis.
• Work with cross functional teams (i.e., Marketing/Design and Licensing) for marketing efforts based on key brand initiatives, seasonality, trends, product and design launches, and overall company objectives
• Work with other internal departments and/or external vendors to prepare inventory needs and resolve order issues.

Working Conditions:

• Works in an open environment
• Ability to sit for long periods of time

Other duties and responsibilities:

This job description does not list all job duties. Occasionally supervisors or managers may ask you to perform other duties. Performance is measured against the tasks listed in this job description and these other duties.

Management has the right to revise the job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.
Experience and Skills:

• 4-year degree from a college or university is preferred.
• 1 year of online marketing/merchandising experience is preferred.
• Proficient in Microsoft Office programs: Microsoft Excel, Word, Outlook, Power Point.
• Understanding of Internet as a commerce channel, trends, and user behaviors.
• Must be deadline driven and operate with strong sense of urgency.
• Ability to produce on-time quality deliverables in a deadline driven environment while balancing multiple priorities.
• Ability to communicate professionally and confidently with all levels of the organization and has a team-oriented work ethic.
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast-paced office environment.
• Self-starter with a strong sense of organization, time management and analytical/problem solving skills.
• Possess the desire, ability, and knowledge to ensure that our merchandising initiatives are the most current, help identify merchandising needs and/or development opportunities to align with our overall ecommerce strategies.
• Positive attitude with a creative mindset and ability to think outside the box.

• Health insurance plans through Aetna, including a Health Savings Account (HSA) w/Employer Match
• Telemedicine – both Health and Counseling – 24/7/365 access
• 401(k) through Empower
• Paid Time Off
• Paid Parental Leave
• Tuition Reimbursement
• Wellness Reimbursement
• Employee Discount on Tervis Products
• Check out our complete list of benefits at Tervis.com

Pay Range: $18 - $23/hour

From: Tervis