What are the responsibilities and job description for the Field Service Technician position at Tesco Controls?
Want to be part of growing organization - where your contribution is vital to communities everywhere? Like to be challenged, valued and depended on?
At Tesco Controls, we’re automating and controlling processes to keep our water supply safe and plentiful. Tesco is an innovative and collaborative company, with a family & fun oriented culture and over 45 years of financial stability. As one of the largest system integrators for the water/wastewater industry in the U.S., we work on some of the most complex water projects in the world.
We are looking for an experienced and highly skilled individual to troubleshoot and repair electrical equipment, PLC controls, circuits and instrumentation in the San Francisco Bay area.
If you're looking for a fulfilling career with a financially thriving company that encourages new ideas and treats employees well, we invite you to consider becoming a member of our team!
As a Field Service Technician, you'll troubleshoot and repair electrical equipment, and communicate the status of projects to internal departments and external customers, contractors and companies. With integration projects across the Bay Area, the diversity of your work will present the opportunity to work on a variety of different systems.
Responsibilities:
- Act as a company representative to contractors and customers.
- Setup and startup various instrumentation and electrical devices including PLC’s.
- Review project electrical schematics and diagrams prior to going out into the field to ensure proper application and installation of equipment.
- Effectively diagnose problems and perform necessary repairs including the replacement of defective parts, electrical wiring and panel modifications, and troubleshooting.
- Make knowledgeable recommendations to customers on equipment repairs.
- Establish service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Prepare drawings and program modifications for final documentation.
- Complete customer service reports per project to ensure service requests are being completed, tracked, and monitored.
- Update internal departments and Field Service Manager on project status.
- Maintain copies of calibration sheets and loop forms for all site start-ups.
- Maintain contact with customers on assigned projects.
- Communicate start-up progress to Field Service Coordinator and/or Field Service Manager and other internal departments.
- Train customers on system operations and capabilities including preparing training materials.
- Be on call at least two weeks annually (with incentive).
More about Tesco:
Tesco Controls is a growing $100 mil systems integration company and original equipment manufacturer (OEM). Our business is designing, manufacturing, and integrating electrical and process control systems for water, wastewater, transportation, lighting and renewable energy applications. Since 1972, TESCO has completed over 50,000 projects, most of which have been environmentally-focused. We are proud of our culture that focuses on quality, technical excellence, and giving back to our communities.
Tesco Controls is an Equal Employment Opportunity Employer. Tesco provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
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