What are the responsibilities and job description for the Service Technician position at Tesla Motors, Inc.?
| Job Category | Vehicle Service |
|---|---|
| Location | Roswell, Georgia |
| Req. ID | 182665 |
| Job Type | Full-time |
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Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world's transition to sustainable energy. Joining Tesla, means being a part of a team of the most talented Technicians and Engineers on the planet, working on cutting edge automotive technology and on the most advanced cars in production today.
Our Technicians are the heart of every service location and we rely on their expertise in process improvement and in the delivery of the best service and products to our customers. We want you to elevate your professional growth through a combination of programs and on the job training, accelerating your career and unlocking your potential. With a global presence, we want to support your growth and career wherever life may take you. Our expectation is that you bring your full self to work each day, deliver high quality product, provide exceptional customer service, and help support our mission.
* Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line
* Work independently and as a team to drive maximum repair efficiency
* Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products.
* Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
* Enjoy your company supplied laptop to support diagnostics and provide online training opportunities
* Operate a variety of top-of-the-line hand, power and shop tools
* Consistently and concisely detail and document repairs
* Inspect and maintain shop equipment and request replacement as required
* Partner with other teams to ensure delivery of an exceptional product by cleaning and detailing vehicles, as needed
* Assist with onboarding and training of new technicians to help upskill the team
* High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.)
* Automotive Service Technicians License, or desire to become Technician Apprentice through provincial schooling (Canada only)
* Demonstrated ability to learn new technologies and processes, and adapt to change
* Ability to innovate, solve complex issues, and present new ideas
* Ability to follow oral and written instructions with attention to detail
* Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines
* Section 609 Refrigerant handling certification preferred
* Experience working in a team-based environment and achieving common goals
* Evidence of a "safety first" attitude
* Basic command of the English or French (Canada Only) language
* Must be at least 18 years of age
* Basic computer skills, including navigating web browsers and standard applications like Excel and Word.
* Valid driver's license in the country (State for US) in which you are applying with a clean driving history
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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