What are the responsibilities and job description for the Commercial Field Service Technician position at Tesla?
The Role
As a Commercial Field Service Technician, you will be empowered to work across the entire Tesla organization to problem solve and ensure the success of our Commercial Energy field service execution. You will diagnose, troubleshoot, and perform preventive and corrective maintenance services to Tesla’s commercial products such as solar PV systems, energy storage, and electric vehicle charging stations.
Responsibilities
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to corrective maintenance cases on all commercial energy products and updating online case logs accurately
- Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
- Report writing, where required, to comply with deliverables in commercial O&M contracts
- Respond to customers’ concerns with the performance or functionality of their system
Qualifications
- Electrical trades experience with troubleshooting power electronics and low voltage controls
- Previous experience working with power/hand tools, electrical equipment, and ability to navigate numerous computer applications and technology independently
- Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice and flexibility to work on weekends and overtime
- Ability to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
Compensation and Benefits:
Along with competitive pay, this position is eligible for benefits including:
- As a fulltime Tesla employee, you will receive full benefits from day 1 for you and your dependents.
- UnitedHealthcare PPO and HSA plans (including infertility and transgender coverage)
- 2 medical plan choices with $0 paycheck contribution
- Vision & dental plans (including orthodontic coverage)
- Healthcare and Dependent Care Flexible Spending Accounts
- Company Paid HSA Contribution
- Company paid Life, AD&D, short-term and long-term disability
- 401(k), Employee Stock Purchase Plans, and other financial benefits
- Employee Assistance Program, Sick and Vacation time (Flex Time for salary positions), and Paid Holidays
- Back-up childcare and employee discounts
- Voluntary plans such as critical illness, hospital indemnity, and accident insurance
- Voluntary Identity Theft and Legal Services plans
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: On the road