Parts Advisor - Upland

• Source parts from distribution centers and other service center locations and allocate them to vehicle service appointments
• Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

· Review upcoming appointments and ensure they are properly prepared and documented in our system · Prepare internal orders for shipment to other service center locations

• Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries

· Systematically receive, inspect, and put away stock and special-order parts · Consistently manage the inventory stock level by performing daily perpetual parts counts, and reporting discrepancies

• Proactively maintain automated inventory replenishment lists
• Ensure excellent organization of stock room to Tesla standard with grocery store aesthetics
• Collaborate across organization and communicate parts updates and availability
• Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
• Pick up and transport parts using van or forklift, engaging 3rd parties when necessary
• Additional responsibilities as assigned to meet business needs

• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Ability to thrive in a team-based environment and achieve common goals
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Great problem-solving skills, and strong ability to take initiative and be proactive
• Positive, enthusiastic, and willing to learn about the changes in the personal transportation industry and Tesla products and services

· Able to communicate, read, and write effectively in the English language on all levels · Proficient in MS Office

• Able to certify at Parts Advisors 1 and obtain Tesla forklift certification
• Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history; ability to obtain appropriate state licensing, where applicable Physical Requirements
• Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time
• Must be able to occasionally lift up to 50 lbs., climb or balance, kneel or crouch, and reach to retrieve parts.
• Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department