Salary Job Openings

Service Advisor

Tesla
Gilroy, CA Full Time
POSTED ON 1/3/2024 CLOSED ON 3/8/2024

Job Posting for Service Advisor at Tesla

What to Expect
What to Expect

Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.


What You’ll Do
What You’ll Do
Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention
Return missed phone calls, email in no less than 5 minutes
Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
Accurately record issues and data into Dealer Management System. Attention to detail critical
Conduct Transactions w/ system; walk customer through correction and provide summary
Communicate estimated completion time, regular updates and follow through on each customer vehicle
Coordinate the detail of every vehicle prior to delivery
Coordinate the delivery time or pick up with each customer
Follow up with Customer on services provided; ensure they are satisfied with the work performed
What You’ll Bring
What You’ll Bring
Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
Understanding of basic automotive techniques related to repair and servicing of automobiles
Ability to follow oral and written instructions with attention to detail
Willingness to learn new and innovative automotive technologies
Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
Perform detailed daily record keeping and reporting
Effectively handle multiple priorities, organize workload, and meet deadlines
Work in a team-based environment and achieve common goal
High School diploma or equivalent
Dealer Management System(s), Outlook, and MS Office
Must have a valid driver’s license and must be insured
Service Advisor
Livermore Auto Mall -
Livermore, CA
View Job Details
Service advisor
Fremont Buick Cadillac GMC -
Fremont, CA
View Job Details
Service Advisor
Stevens Creek Chevrolet -
San Jose, CA
View Job Details

Salary.com Estimation for Service Advisor in Gilroy, CA

$38,083 - $52,604

For Employer

Looking to price a job for your company?

Price This Job
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Service Advisor.

Click the checkbox next to the jobs that you are interested in.

  • Customer Interaction Skill

    • Income Estimation: $34,699 - $44,864
    • Income Estimation: $35,254 - $44,184

  • Customer Service Skill

    • Income Estimation: $28,297 - $51,388
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Tesla

Service Advisor>
Tesla
Hired Organization Address Buena, CA Full Time
This job offer is not available in your country. Tesla, Inc. - Vehicle Service Auto Service Technician As a Service Advi...
Automotive Painter - Oceanside, CA
Tesla
Hired Organization Address Oceanside, CA Full Time
This job offer is not available in your country. Automotive Painter - Oceanside, CA Vehicle Service????Carlsbad, Califor...
Chemical Operator, Lithium Refinery
Tesla
Hired Organization Address Robstown, TX Full Time
Tesla participates in the E-Verify Program What to Expect Tesla's Battery Minerals & Metals Team is recruiting Chemical ...
Tesla Advisor
Tesla
Hired Organization Address Warwick, RI Full Time
Tesla participates in the E-Verify Program What to Expect As a Tesla Advisor, you are at the forefront of our mission to...
View More Jobs at Tesla

Not the job you're looking for? Here are some other Service Advisor jobs in the Gilroy, CA area that may be a better fit.

Customer advisor

EZ Service Srl, Palo Alto, CA

Service Advisor

The Ford Store Morgan Hill, Morgan Hill, CA

View More Jobs