What are the responsibilities and job description for the Night Fuel Dispatcher position at Tex-Con Oil?
Description
The Night Fuel Dispatcher will supervise, schedule, and dispatch drivers to appropriate locations as needed to provide excellent customer service.
Supervisory Responsibilities
- Oversee and supervise the drivers and operations of the night fuel team which includes transport and bobtail drivers
Duties/Responsibilities
- Direct and monitor night fuel transport and bobtail drivers in execution of duties to achieve goals and objectives
- Ensure customer orders are being delivered in a timely manner with accurate paperwork
- Communicate with customer contacts as well as other Tex-Con departments to ensure excellent customer service
- Monitor off site fuel tanks to keep filled on a regularly scheduled basis
- Work with various loading racks to monitor and request fuel allocations
Minimum Qualifications
- Previous dispatch and or customer service experience
- Willingness to work with Customers for a mutual satisfying relationship
- Knowledge of DOT regulations
- License and vehicle to drive to and from work
- Willingness to take continuing education and seminars as it relates to our industry
- Limited Travel
Requirements
Required Skills/Abilities
- Flexibility to be a team player and participate in efforts that are needed to benefit the company and accomplish unscheduled necessary projects and tasks
- Understanding of Customer Service execution
- Microsoft Office knowledge: Outlook, Word, Excel
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Knowledge of the fuel and transportation industry is preferred but not required
Physical requirements
- Must be able to lift 15 pounds
- Prolonged periods of sitting at a desk and working on a computer
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