Job Description
Job Title: SBA/ Commercial Portfolio Manager Last Updated: 10-2021
Department: Lending
Reports to: Commercial Banker
FLSA Status: Exempt
Position Summary:
The primary purpose of this position is to support a portfolio of business (including, but not limited to, exceptions, maturities, renewals, past dues, charge-offs, collections) while soliciting and servicing prospective and current clients to produce a variety of loans and opening deposit accounts.
Essential Duties and Responsibilities Include the following:
All Bank employees are expected to recognize suspicious activity and are responsible for discussing unusual transactions, circumstances, behavior, or activity with supervisory personnel or BSA Officer. All Bank employees are required to keep confidential any suspicious activity customers may exhibit. Failure to abide by this requirement may result in monetary penalties assessed to the Bank and employee, up to and including termination.
Competencies:
To perform this job successfully, an individual must exhibit the following competencies in the performance of the essential duties and responsibilities of the job.
Competency Description
Business Ethics Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
Customer Service Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer
needs. Solicits customer feedback to improve service.
Quality Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback
to improve performance. Monitors own work to ensure quality.
Quantity Meets productivity standards. Completes work in timely manner. Strives to increase productivity. Works quickly. Achieves established goals.
Teamwork Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to
building a positive team spirit. Puts success of team above own interests.
Job Knowledge Competent in required job skills and knowledge. Exhibits ability to learn and apply new skills. Keeps abreast of current developments. Requires
minimal supervision. Displays an understanding of how job relates to others. Uses resources effectively.
Supervisory Responsibilities: Not Applicable
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The recommendations listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Finance or related bachelor's degree from four-year college or university.
Experience:
2 years related experience in CRE Lending. SBA SOP knowledge and formal credit training preferred.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulation. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Microsoft Office (Word, Excel, PowerPoint, Outlook), Internet Explorer
Certificates and Licenses:
If the employee is required to give the rate and term of mortgage loans then they are required to register with the National Mortgage License System (NMLS), This number must be provided to the bank.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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