Broadband - Digital Opportunity Data Coordinator (Program Spclst IV)

ABOUT THE TEXAS BROADBAND DEVELOPMENT OFFICE

The Broadband Development Office (BDO) partners with local governments, stakeholders and citizens to expand reliable, affordable, high-speed internet across the state to every Texan. The BDO offers tools and resources and awards grants, low-interest loans and other financial incentives.

CULTURE

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

General description

Join the Broadband Office as a Digital Opportunity Data Coordinator! Work involves planning, developing, and implementing digital opportunity data programs; coordinating strategies for data collection among state, local, and industry stakeholders; providing consultative services and technical assistance to program staff, government agencies, community organizations, contractors and the general public; and preparing reports of research findings using data analysis, visualization, and storytelling. Apply today and help the Comptroller’s office keep the Texas economy strong.

This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

Minimum Qualifications

• Graduation from an accredited college or university with a bachelor’s degree.

• Three (3) years professional experience in one or more of these areas: digital opportunity or literacy, data analysis, education and training, community or business development, planning, project management.

• Ability to analyze data, to formulate conclusions, to develop guidelines, and to write reports.

• Experience synthesizing and visualizing data from multiple programs and/or sources.

• Experience liaising with stakeholders to determine needs, concerns, and viewpoints for the purpose of developing project goals.

Preferred Qualifications

• Graduate degree with major coursework in Communications, Government, Business, Marketing, Social Work, Sociology, Education, Project Management, Library or Information Science or a related field is highly preferred.

• Experience working in federal, state, or local programs in support of bridging the digital divide or any organization involved with broadband deployment.

• General knowledge and familiarity of broadband and digital opportunity programs.

• Experience creating data dashboards

• Experience with Tableau and/or Microsoft Power BI

• Proficiency in data analysis and visualization tools such as Excel, Tableau, Microsoft PowerBI, ArcGIS, etc.

• Experience providing direct services or working with organizations that support underrepresented groups, including seniors, low-income individuals, and people with disabilities.

• Experience liaising with stakeholders to determine needs, concerns, and viewpoints for the purpose of developing project goals.

• Experience with productivity tools, such as Microsoft Office Suite, Microsoft Teams, and basic website content management systems, as well as customer management software such as Salesforce.

• Experience working independently without significant oversight.

• Experience communicating effectively and establishing professional relationships with stakeholders.

• Grant writing.

• Grant management methodologies, specifically development, awarding and oversight.

• Bilingual (Spanish)

Substitutions

• A graduate degree in a preferred field may substitute for two years of required experience.

LICENSES / CERTIFICATIONS

• Certified Texas Contract Manager (CTCM) certification or must be obtained within first six (6) months of employment

In this role you will:

• Supports the BDO’s programmatic responsibilities relating to digital opportunity data efforts in multiple areas, including strategic planning, project implementation, program assessment, reporting requirements, and evaluation of proposals.

• Maintains current knowledge of legislation, guidelines, and efforts by federal, state, and local governments associated with digital opportunity.

• Makes recommendation to office management to better serve program administration and facilitate process improvements.

• Utilizes data visualization tools to create and/or analyze digital opportunity data to identify service gaps and underrepresented communities.

• Develops and oversees contractors’ scopes of work, providing technical assistance, and monitoring contractor activities to ensure work plan completion.

• Works with BDO staff, contractors, and other stakeholders to review and evaluate program activities and impacts in order to identify gaps.

• Develops methods and strategies for assessing program performance and adjusts program as needed based on results and data analyses.

• Develop presentations, website content and other materials for a wide range of audiences.

• Stays apprised of and conducts research on the current state of digital access and literacy data; provides consultation and technical assistance to BDO staff, contractors, governmental agencies, and community organizations to disseminate best practices and lessons learned related to digital opportunity data collection and analysis.

• Supports BDO outreach coordinators with engagement activities as needed.

Veterans:

To receive veteran's preference a copy of your DD214 (Member 4) is required.

Veterans, Reservist or Guardsmen with an MOS or additional duties that fall within the essential duties of the job position or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position. Please call Human Resources, CPA Veterans Liaison at 512-475-3560/800-531-5441 for more information or assistance.

If selected for the position the following must be provided for proof of veterans’ preference:

• Veteran must provide form DD 214

• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide. The Texas Veterans Commission provides helpful employment information

Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work In Texas:

Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.