Salesforce Marketing Developer - Information Systems

Salesforce Marketing Developer II – Information Systems

We’re looking for qualified Salesforce Marketing Developer II like you to join our Texas Health family.

Position Highlights

• Work location: Remote – Must live in DFW or be willing to relocate. Required to attend in person meetings at corporate office in Arlington.

• Work environment: Digital Experience

• Work hours: Full Time, 1 St Shift with some on call rotation.

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.

Qualifications

Education

• Bachelor’s Degree Computer Science, Information Technology, or Business required (4 years of relevant experience in lieu of a degree required.

Experience

• 3 years of Salesforce Marketing cloud development experience to include: - Experience implementing Marketing Cloud functionalities including AMP script, JavaScript, SQL, automation studio, landing pages and journey builder - Experience with Agile software development methodologies & sprint/scrum processes required

License/Certification

• Salesforce Marketing Cloud upon hire preferred.

Position Responsibilities: The Developer Salesforce Marketing Cloud II position will develop solutions on THR's enterprise Salesforce Marketing cloud platform, duties including but not limited to partnering with marketing business product owners to identify and address business pain points, perform design, and build solutions on Salesforce marketing cloud, estimate effort on prioritized requirements, identify and share recommended solution approach and coordinates execution within the team using agile development methods. For established solutions the developer ensures continued product buildout as well as ensures timely resolution of bugs and issues elevated by the business operations teams.

• Responsible for designing and developing solutions on THR Salesforce Marketing cloud platform that will include configuration, development, integration, customization, and support of the THR enterprise Salesforce marketing cloud environment, including but not limited to: Email Studio, Journey builder, Contact builder, Ad studio and other THR salesforce marketing capabilities.

• Design, build, and maintain reliable, efficient, and reusable code following best practices on salesforce marketing cloud.

• Provide technical expertise to the team and ownership of solutions implemented on Salesforce Marketing cloud.

• Develop the best solution possible to business problems.

• Provides feasibility analysis of solutions.

• Helps with solution design of business requirements and works with software engineers and architects to prioritize business requirements.

• Drives effort estimation or story pointing of business requirements.

• Committed to delivering high quality, high value, maintainable software in the hands of users quickly by working side-byside with business partners, Service partners and other developers.

• Attends all scrum events as required or needed.

• Supports and strengthens technical knowledge base across the Salesforce program

• Responsible for business requirements, customer journeys, prototyping, configuration, testing, training, and defining support.

• Plan, develop, and execute marketing campaigns.

• Participate in change management efforts to implement better practices, new processes & improvements in overall performance.

• Segment audiences and optimize campaigns to increase effectiveness.

• Hands-on development for dynamic content projects related to email.

• Responds to on-call outages as necessary. Diagnosis of failures encountered in application software and related technologies; Participation in the resolution of problems and issues associated with installed applications and related information technologies.

• Participates in the Change Management Board activities as appropriate.

• Participates in a fast-paced agile scrum team.

• Participates in the evolution of team best practices, standards and policies.

• Works largely self-directed, with only appropriate guidance from leadership.

• Responds to customer issues in a timely manner.

• Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks appropriately.

• Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner.

• Provides timely and accurate status reports.

• Enters work time appropriately and on time into the ITS application systems.

• Performs other duties as assigned.

Skills

• Ability to accomplish projects within specified deadlines.

• Ability to effectively interface with technical and nontechnical staff at all organizational levels.

• Knowledge about Agile Project management methodology.

• Experience with JIRA and ServiceNow Service Desk tools a plus.

• Understandings of the capabilities of the Salesforce Marketing Cloud application.

• Integration with salesforce and other third-party tools.

• Understanding of data sources and synchronized objects and fields.

• Experience with SQL, Data Modelling, Data Analytics & Data Unification processes.

• Proficiency in HTML, CSS & JavaScript.

• Skilled problem solver with the drive to follow issues through to completion.

• Excellent communication, interpersonal skills and a customer-friendly attitude. Must be comfortable communicating and supporting employees at all levels of the organization.

• Self-motivated and ability to work independently, as well as part of a team, on multiple projects.

Why Texas Health: As a Texas Health employee you’ll enjoy top-notch benefits including 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.

Here are a few of our recent awards:

• 2021 FORTUNE Magazine’s “100 Best Companies to Work For®” (7th year in a row)

• Becker's Healthcare "150 Great Places to Work in Healthcare" (4 years running)

• “America’s Best Employers for Diversity” list by Forbes

• A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org

Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.