What are the responsibilities and job description for the Monitoring Specialist position at Texas Solar?
Texas Solar is looking for a Monitoring Specialist to join our growing team!
Our Monitoring Specialist will:
- Build out the monitoring portal for residential solar panel installations (Enphase/Solaredge)
- Generate reports to track system performance on a weekly, monthly, and quarterly basis.
- Record and maintain logs of service requests, work or services performed, invoices, and other dispatch information in CRM system.
- Work with Homeowner Support Team to resolve escalated homeowner issues.
- Monitor performance of each project, analyze any deficiencies and obtain technical support as required.
- Provide recommendations to optimize maintenance activities or spare parts.
- Manage operation of remote monitoring systems to insure required information is provided to other functional groups and coordinate continuous improvement of system information.
- Evaluate potential problems and technical hitches and develop solutions
- Plan and manage team goals, project schedules and new information
- Making effective decisions when presented with multiple options for how to progress with the project
Job Qualifications:
- Fluent in Spanish and English REQUIRED
- Comfortable with using technology and learning new systems.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Language:
- Spanish (Required)
Work Location: One location
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