Front Desk Associate

Are you looking for a job where no two days are the same? Do you like being a part of a fun and exciting team? We'd like to talk to you.

*Interview location 590 Birch Rd. Hollister, MO 65672*

TexPlex is a fun, growing, UTV/ATV company looking for an energetic and naturally friendly candidate to join our team. We are seeking someone with a caring nature who truly enjoys working with customers and enjoys being part of a team. If you have a friendly & positive attitude and enjoy working with people, complete an application or submit your resume. Previous UTV/ATV experience is not required, but extremely helpful.

How You’ll Shine:
As a Front Desk Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ experience memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the UTVs/ATVs.

How You'll Make an Impact:

· Bring smiles to guests by providing warm welcomes.

· Process cash and credit card transactions strictly following established procedures.

· Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

· Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

· Reserve and confirm reservations for individuals and/or groups.

· Provide customers with quotes, information about our services etc.

· Respond to customer inquiries and concerns as quickly as possible both in person and over the telephone.

· Distribute marketing materials out into the local community.

· Keep the office looking polished with regular tidying and cleaning.

What You’ll Bring:

· Professional appearance and a positive, can-do attitude.

· Excellent communication skills with the ability to read, write and understand English.

· Ability to solve problems with minimal supervision.

· Basic math skills and knowledge of proper cash handling procedures.

· Ability to multitask and work in a fast-paced environment.

· Strong attention to detail and organization skills.

· Basic computer and office skills.

· UTV/ATV knowledge and experience (preferred)

· Sales background with the ability to up sale products, extra services flawlessly

· Marketing knowledge and experience (preferred)

Responsibilities:

· Answer and direct phone calls.

· Answer questions and respond to concerns of customers.

· Answer emails in a timely manner.

· Provide information on UTV/ATV services.

· Scheduling and handle guest check-in and check-out.

· Cultivate and retain cohesive relationships with vendors and contractors

· Professional telephone etiquette and message delivery

· Greet and welcome customers with a pleasant attitude

· Exceed customers' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.

· Up sale of products or additional services

· Distribute marketing materials out into the local community.

· Opening and closing cleaning duties for the office.

· Arrive on time to shift.

Other duties may be expected to be perform as assigned.

Experience Requirements:

Experience in hospitality or upscale customer service or retail

Must have experience delivering exceptional customer service

High School Diploma required

UTV/ATV experience preferred

Marketing and/or Sales background preferred

Job Type: Part-time/Full-time – Hourly Non-Exempt

Salary: $14.00 - $15.00 per hour

Experience:

UTV/ATV: 1 year (Preferred)

Marketing and/or Sales: 1 year (Preferred)

Front Desk: 1 year (Preferred)

Work Location: In person

Benefits:

Dental insurance

Health insurance

Vision insurance

*Must maintain Full-time hours to qualify

Ability to commute/relocate:

Hollister, MO 65672: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Ability to commute/relocate:

• Hollister, MO 65672: Reliably commute or planning to relocate before starting work (Required)

Experience:

• UTV/ATV: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

Salary : $14 - $15