Banking Center Manager II (23-90)

 BANKING CENTER MANAGER  II

Location: Sarasota, FL / Washington Blvd

Summary:  Under the direction of the Area Banking Center Sales Manager, responsible for the overall sales and operations of a banking center(s).  Sets sales and client retention strategies to maximize revenues from new and existing clients.  Manages and develops banking center staff to ensure operational excellence

Job Functions:

• Manages all sales, service, operations, and staffing of the banking center(s).
• Accomplish maximization of banking center revenues, sales, customer and associate satisfaction.  Set personal sales goal.
• Develop and manage banking center business plan.  Operate within budget and minimize losses.
• Responsible for retail loans, mortgage loans, retail and business account openings, and small business loans (up to $100k.)
• Maintain banking center(s) compliance with Bank policies, procedures, and operational integrity.        Adhere to both internal & external audit requirements.
• Responsible for compliance and BSA within their banking center(s).
• Ensure protection of banking center assets.
• Oversee and ensure sales of new and existing business.  Conduct calls on prospective clients, while developing relationships with existing clients.
• Responsible for training and development of banking center associates including, but not limited to, work assignments, setting and overseeing completion of sales goals, estimating personnel needs, interpreting and ensuring organizational policies.
• Perform general management duties including performance reviews, disciplinary actions, promotions, terminations, mentoring, and employee retention.
• Promote positive bank image within the community which may include representing the bank in local organizations and events.

Position Requirements:

• Bachelor’s Degree or Equivalent Education & work experience
• 5 years in banking operations or banking sales (ABCM experience a plus)
• Internet/Intranet knowledge, expertise with Word, Excel, & PowerPoint
• Platform and /or Teller Leadership a plus.
• Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal

Key Qualifications:

• Proven leadership and demonstrates good judgment.
• Trained in and effective in application of sales techniques, with excellent sales and negotiations experience.
• Thoroughly knowledgeable on Bank’s products and delivery channels.
• High level of customer relations and public relations skills.
• Excellent problem-solving and program management skills.
• Able to assume responsibility for all components of the banking center(s): sales and sales promotions, daily operations, client satisfaction, security, associate training & adherence/consistency with Bank policies and procedures.
• Strong verbal and written communication skills.
• Effective coaching attitude (training and motivation).