What are the responsibilities and job description for the Senior IT Desktop Support Service Technician position at The AME Group?
Description
Our Techs LOVE what they do!
The AME Group is seeking candidates for a full-time Senior Desktop Support Technician.
If you are technically skilled, love turning tech talk into easily understood solutions for users, like a busy day filled with VARIETY and not CUBE bound and want to be a part of a GREAT team, we want to interview you today!
Top Reasons to Work with Us:
- 100% Employee Owned Company and you become an owner with employee stock after one year!
- Awesome company culture and management
- Competitive Compensation and Benefits Package
- PTO for vacation, personal days, and sick days
- Additional Training and Certifications available through us!
What You Will Be Doing:
-You will provide onsite technical support for a varied client base
-PC, Laptop and Printer hardware and software support
-Office application support
-Ease with Remote Support (Remote Desktop or other products)
Requirements
What You Need for this Position:
· Bachelor's degree in Computer Sciences or Information Technology or equivalent work experience
· Strong Desktop support, troubleshooting and standard Help Desk experience
· Experience with Hardware and systems - will install hardware and gather information
· Microsoft Active Directory knowledge (A , Network and Microsoft Certifications a big plus)
· Demonstrated knowledge of Windows servers and Windows desktop/laptop systems
· Network troubleshooting skills
· Ability to work independently without close supervision
· Must be a self-starter with a positive attitude and strong customer service skills, proven problem-solving skills
-Valid driver’s license and reliable transportation is necessary.
This is a full-time position with an excellent benefits package. 8 AM to 5 PM.
Pay range depends on experience. Standard background checks will be completed on candidates.
