All Florida Pool - General Manager

About Us

Since 1984, American Pool’s high standards have guided the company to success as the largest swimming pool management, maintenance, renovation, construction, and recreational facility management company in the United States. They currently have twenty-eight owned subsidiaries that are operating in 16 U.S. states and Washington D.C. With the support of the parent company, The Amenity Collective, American Pool Enterprises (APEI) continues to grow and expand nationwide.

First Service Corporation, the parent company of The Amenity Collective, is a North American leader in the property services sector, serving its customers through two industry-leading service platforms: First Service Residential, North America’s largest manager of residential communities; First Service Brands, one of North America’s largest providers of essential property services delivered through individually branded franchise systems and company-owned operations.

POSITION OVERVIEW

As General Manager you are directly responsible for the comprehensive oversight of all property/location/building management operations within your assigned purview. This includes all relevant staff employed in this location along with ensuring seamless communication between the corporate office initiatives and field operations (planning/processes, sales, and business growth opportunities, new technology initiatives, and any other directive given by the Managing Partner) as well as strictly adhering to all other established policies and procedures. The General Manager position reports directly to the Managing Director on all aspects of their business management responsibilities. This position requires a close interface with the Executive Team, other brands within the organization, managers, customers, and all other pertinent stakeholders in the market that we do business with.

ESSENTIAL RESPONSIBILITIES

• Train, develop and support on-site staff members to establish their adherence to company policies, procedures, and standards.
• Provide seamless communication, implementation, and execution of Executive team directives as communicated down from the Managing Partner.
• Recommend and implement operational improvements as needed.
• Provide leadership to teams to inspire and enable them to meet or exceed targets on a daily/weekly/monthly basis.
• Supervise teams to deliver a premium customer experience directly reflective of our company’s high level of standards.
• Create and ensure a safety-first culture that is apparent in every operation daily.
• Contributing to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.
• Seek new business tools and methods

SKILLS AND QUALIFICATIONS

• Proven track record of effective qualitative and quantitative judgment and decision-making.
• Strong change management capability including the ability to manage teams through change.
• Proven track record of meeting and exceeding goals.
• Experience in hiring, coaching, and training teams to create an exceptional brand experience.
• Preference is given to candidates with experience in the service industry.
• CRM experience preferred - Salesforce a plus
• 3-5 years of experience in the Service Industry (Pool Service, Pest Control, Logistics, HVAC, Construction, etc.)

COMPENSATION

• Base Salary $75,000 - $90,000 based on experience

NOTE

The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.