SPORTS PERFORMANCE MANAGER

The Arena Club, located in Bel Air Maryland, is currently seeking highly motivated and experienced Sports Performance Manager to join our team and develop the Sports Factory program. This position is directly associated with client services, program development and growth, new client and team acquisition, and interaction within the sports performance community. Under general direction of the Wellness Director, the Sports Performance Manager will be responsible for recruiting, conducting and monitoring strength and conditioning of all individual and team training.  The Sports Performance Manager must be passionate and experienced about sports performance and the positive experience of our athletes.

This position will contribute and generate revenue to the club through honest and enthusiastic program development, sales and services.  This position will be expected to program for, coach and man all Sports Performance programming within the offered hours. Additionally, the Sports Performance Manager is expected to foster existing and create new relationships within the athletic community that will add value to the athlete experience, adherence and rapport to the program.

Roles & Responsibilities:

·         Develop, implement and update an intake assessment protocol and subsequent sports performance program for all individual, small group and team training with regular scheduled reassessments and a long term focus on improving athlete performance and retention.

·         Primary contact for all sports performance inquiries.

·         Primary Mentor for all sports performance coaches.

·         Responsible for performance team development to ensure the application of safe and appropriate exercise prescription, appropriate testing measures and long term athlete development.

·         Ensures the program renewal, re-assessment needs and accountability for each athlete in the program.

·         Aggressive recruitment and lead generation for Sports Factory programs and memberships.

·         Generate new leads by organizing work schedule to call on existing or potential sales outlets from new clientele and current program membership.

·         Ensure the safety of facility for athletes and coaches and the day-to-day operations of the Sports Factory.

• In conjunction with the Wellness Director, establish, coordinate and maintain all reporting department budgets and monitoring P&L statements monthly.
• Responsible for all revenue generated sports performance programs and controlling all operations and expenses within department budget.
• In conjunction with the Wellness Director, interview, hire and counsel all staff within the department including staff training, schedule meetings, shift coverage, weekend presence and implementation of policies and procedures to staff with a focus on customer service.

·         Ability to communicate effectively with members/guests and sports performance team in a professional and courteous manner.

·         Excellent communication, organization and interpersonal skills with strong attention to detail, excellent problem-solving skills. 

• Ability to multi-task and to work independently and problem solve.

·         Provides historical records by maintaining records on customer sales, rosters, client management and detail as Key Performance Indicators.

 ·         Complete all paperwork accurately and promptly for processing.                   

·         All aspects of customer service

o    Ability to communicate effectively with members/guests and team members in a professional and courteous manner.

o    Must be highly motivated and energetic

o    Excellent communication and interpersonal skills

o    Organizational skills

o    Strong attention to detail

o    Excellent problem-solving skills

o    Ability to multi-task and to work independently

 Facility and Benefits: The Arena Club is a total Health and Wellness center that offers member services such as Personal Training, Weight Loss Programming, Small Group Training, Strength and Conditioning, Sport Specific Training, Group Exercise, Medical/Physician’s Referred Exercise Programming, Aquatics and other Wellness services. The Arena Club offers the highest commissions in the area for personal trainers and sports performance coaches. Additionally, full time employees can receive the following benefits: paid time off, 401K investment programs and medical, dental and/or vision insurance.

 Job Type: Full-time

 Required Experience/Credentials:

·         Minimum three (3) years of experience

·         Active CPR with AED prior to start

·         Nationally Accredited Strength and Conditioning Certification (NSCA, NASM, CSCCa, etc.)

·         Bachelors Degree in Exercise Science, Sports Management or related field

 Compensation: Upon Request

 Benefits:

• 401K
• Health, Dental, Vision Plan
• Generous Vacation and Holiday Pay
• Free Family Membership

 The Arena Club is an EEO employer – M/F/Veterans/Disabled

 Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. By signing you are indicating that you understand you are considered an at-will employee, and that no contractual obligation to continue your employment exists between yourself and Harford Health and Fitness, Inc. now, or at any point in the future.