What are the responsibilities and job description for the Housekeeping Supervisor position at The Bay Resort?
Blue Water is privately held and family-owned by father and son Jack and Todd Burbage.
Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated approach to marketing, revenue management, and operations has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve.
INTRODUCTION TO ROLE
The Housekeeping Supervisor is responsible for supervising the work activities of cleaning personnel to ensure clean, orderly, and attractive rooms and suites at resorts. Assign duties, inspect work, investigate housekeeping service and equipment complaints, and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
WHO WE ARE LOOKING FOR
- Thorough knowledge of housekeeping procedures, cleaning materials, and equipment
- Ability to supervise and work with employees
- Ability and willingness to respond to emergencies
- Tact and resourcefulness in dealing with the public
- Strong communication skills
- Effective Leadership Practices
WHAT YOU WILL WORK ON
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Investigates complaints regarding housekeeping service and equipment, and take corrective action
- Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments
- Coordinates work activities among departments
- Conducts orientation training and in-service training to explain policies and work procedures and to demonstrate the use and maintenance of equipment
- Performs cleaning duties in cases of emergency or staff shortage
- Examines building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management
- Issues supplies and equipment to workers
- Makes recommendations to improve service and ensure more efficient operation
- Maintain lost and found control point
- Oversee safe use of cleaning equipment and supplies
- Ensure the property is clean, orderly, well-manicured, and always guest ready.
- Performs other duties as assigned
- Provides regular and reliable attendance
WHO YOU WILL WORK WITH
The Housekeeping Supervisor reports to the General Manager. Oversees the day-to-day responsibilities of the housekeeping staff.
WHAT YOU BRING
- High school diploma or GED equivalent
- Two years of experience as a building cleaning worker
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.