This working supervisory role ensures that the Front Desk, tennis courts and grounds at The Sports Club are operating according to Forbes Travel Guide, AAA 4 Diamond Service and Forbes Four Star standards by providing exemplary customer experience. Supervises Member Services (Front Desk) and Public Spaces (Housekeeping) team members to ensure efficient and smooth operations, producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests and members by providing accurate and timely information and services.
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