What are the responsibilities and job description for the Front desk agent position at The Briad Group?
Hotel Front Desk Agent
Homewood Suites by Hilton
Branchburg, NJ
Summary of Position
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay.
As a Front Desk Reception agent, you'll have every opportunity to make someone's stay, by making their day.
As a Front Desk / Reception Agent, you will :
- Work in fast-paced environment with lots of guest interaction
- Demonstrate a true desire to satisfy the needs of others
Benefits :
- Advancement Opportunities - We promote from within!
- Medical (for Full Time Associates)
- 401(k)
- Flexible schedules
- Teammate Assistance Fund
- Stability
- Competitive Wages
- Fun, Energetic Work Environment
Keys to Success
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM / PM shifts, weekends and holidays
- Must have a high school diploma or equivalent
- An Accounting background is preferred but not required
- Attention to detail and the ability to compile facts and figures
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
- Ability to communicate effectively and courteously over the telephone and in person
- Requires strong command of the English language to include speaking, reading and writing
- In addition to general office equipment, you will regularly operate Briad systems and software
About us . If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group, one of America's fastest growing hospitality companies.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
Last updated : 2024-09-09
