What are the responsibilities and job description for the Scheduling Coordinator position at The BrickKicker?
Join Our Team of Independent Thinkers and Customer Service Enthusiasts!
Are you ready to make a real impact in the premier home inspection industry of Chicagoland? At The BrickKicker, we're not just about inspections – we're about setting the gold standard for Excellence in Service Quality. If you're an independent thinker with a sharp eye for detail and a passion for delivering top-notch customer service, we want you to be a part of our team!
Who We Are: As the leading name in home inspections and related services for the real estate sector, The BrickKicker has redefined professionalism in our field. Now, as we expand our team, we're seeking an individual who embodies this very professionalism.
Your Role as a Scheduling Coordinator: We're seeking a dependable, self-motivated, and trustworthy Scheduling Coordinator to join our dynamic team. In this role, you'll play a crucial part in maintaining our operational schedule and coordinating inspection services.
What We Offer:
- Competitive compensation: Starting at $16 per hour
- On-the-job training to help you excel
- A relaxed and supportive work atmosphere
- Casual dress code for comfort and confidence
- Company-provided computer to empower your efficiency
Responsibilities You'll Embrace:
- Elevate customer service to new heights
- Ensure accurate and up-to-date client and agent information
- Craft detailed and engaging service descriptions
- Navigate computer systems and CRMs with finesse
- Seamlessly manage appointments and inquiries
- Respond promptly and effectively to client requests
- Flexibility to perform additional assigned duties
Your Qualifications:
- High School Diploma or equivalent
- A minimum of two (2) years in customer service
- A commitment to organization and keen attention to detail
- Proficiency in Google applications (Docs, Sheets, Calendar, Drive); Microsoft Office skills a plus
- Thrive in a fast-paced, multitasking environment
- Maintain poise, courtesy, and professionalism under pressure
Location Flexibility: Experience the best of both worlds with our hybrid work arrangement, blending remote and in-person work at our Lisle location.
Physical Aspects: Primarily a sedentary role with occasional lifting, carrying, pushing, or pulling of up to 10 pounds. While seated most of the time, you may also have opportunities for brief periods of walking or standing.
If you're ready to be a part of a team that values independent thinking, meticulous attention to detail, and outstanding customer service, then let's connect! Join us at The BrickKicker and shape the future of excellence in service quality.
Job Type: Part-time
Pay: From $14.00 per hour
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: Hybrid remote in Lisle, IL 60532
Salary : $14 - $16