Shift Lead

The Buffalo Spot
Arlington, TX Full Time
POSTED ON 12/23/2022 CLOSED ON 2/20/2023

What are the responsibilities and job description for the Shift Lead position at The Buffalo Spot?

We are looking for a motivated Team Lead to oversee daily operations during designated shifts, supervise team members, and ensure that our guests receive outstanding service. The Team Leader's responsibilities include dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.


To be successful as a Team Lead, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, you should be able to ensure smooth and efficient workflows.


Benefits/Perks:

  • Flexible schedules
  • Competitive pay
  • FREE Meal on days you are working
  • Health Insurance
  • Dental Insurance


Requirements:

  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.


Responsibilities:

  • Supervising team members and assigning duties.
  • Monitoring team performance and ensuring duties are performed efficiently.
  • Reporting any issues that arise during the shift to management.
  • Managing employee requests and transgressions.
  • Ensuring compliance with company policies, health, and safety standards.
  • Coaching team members and training new staff.
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
  • Handling customer issues and employee disputes.
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