IT Solution Manager-Hybrid

The Cigna Group
Chattanooga, TN Full Time
POSTED ON 5/10/2024

Job Description

Position Overview:

The job profile for this position is Agile Product Manager Sr. Advisor, which is a Band 4 Senior Contributor Career Track Role.

Agile Product Management serves as the internal voice of the customer, defining Program Backlog in business terms via program epics and supports epic decomposition into features. The position is responsible for the scope of work that the Core Systems Platform and its respective Agile Release Train's (ART) will complete, and the vision and roadmap for the Platform. This position will also align on the role of relationship management with one or more Value streams to represent Core Systems.

Key Responsibilities:

  • Works with the Agile Release Trains (ARTs) and Experience Group Owners (Product Management) to initiate the delivery activities necessary to realize the business benefits of initiated Epics

  • Responsible for managing initiated Epics and ensuring the defined acceptance criteria is achieved

  • Works with stakeholders and subject matter experts (SMEs) to define the Epic and its potential value, establishes the Cost of Delay (CoD), and identifies business sponsors; responsible for acceptance of the Epics

  • Works with the delivery teams to size the Epic and provides input to the economic prioritization based on a Weighted Shortest Job First (WSJF) model

  • Provides guidance to the ART(s) on the Epic prioritization and the context of the target Features

  • Participates in Program Increment (PI) Planning, System Demo, and Solution Demo

  • Works with aligned stakeholders (Value streams) to review progress and make scope or priority adjustments via backlog adjustment processes

Required Experience/Qualifications:

  • Experience working with technology teams, or interest to learn how to work with technology teams

  • Experience translating business needs into actionable business rules and requirements

  • Excellent communication, interpersonal and relationship management skills

Desired Experience:

  • Bachelor’s degree or 7 years of experience in Healthcare environment

  • Solid business skills and experience, with in depth understanding of business functions and capabilities supported by the components of the claim pricing and reimbursement process

  • Knowledge of claim systems, billing and banking systems, provider systems, and Government business preferred


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,900 - 183,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Salary.com Estimation for IT Solution Manager-Hybrid in Chattanooga, TN

$102,010 - $129,715

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