What are the responsibilities and job description for the Marketing Data & Analytics Senior Advisor - Medicare - Work from Home position at The Cigna Group?
SUMMARY:
This role supports Cigna’s Marketing Analytics and Strategy team and assists the organization in making quantitative based decisions regarding the Medicare market, trends, competitors, potential and existing customers, ROI, and current campaigns.
Candidate should be proficient leading the creation of business intelligence data, concisely illustrating critical core Sales, Marketing, and Financial metrics, and developing other innovative ways to measure performance and forecast expected results. Candidate should also be comfortable working with large datasets and performing advanced data analysis & creating dashboards, as well as tools to facilitate reporting such as MS Access. SQL, TeraData, SAS, Salesforce, and Tableau, along with complex MS Excel utilization including PowerPivot, Macros, Tables, etc. Other critical skillsets include the ability to work cross functionally, encouraging team participation and ideation, and presenting findings while being able to influence and read the audience.
RESPONSIBILITIES:
- Compile, prepare, and present to stakeholders and leadership analytical results with identification, quantification, and prioritization of opportunities. Reports may include detailed competitor analysis, campaign performance, sales projections and related KPI’s, etc.
- Ability to leverage technical skillset in advanced statistical analysis and research methodologies to increase understanding of metrics correlation and impact to strategy and financial guidance
- Identify and specify additional data necessary to execute innovative metrics required to understand underlying performance of annual initiatives
- Conducts secondary research, including finding information from industry associations, statisticians, and marketing experts to understand and quantify root-cause
- Leads and/or facilitates the design, development, and implementation of new operational controls, performance metrics, information management systems, and automated processes
- Strives to improve his/her skills and competencies and those of the team by demonstrating initiative and leadership in ongoing coaching and training programs
- Compiles and analyzes results of services provided to organization for identification of improvement opportunities
- Develops, produces, gathers and improves executive and line-of-business dashboards and various adhoc requests
- Implements and supports business intelligence activities utilizing data mining, reporting, and other intelligence methods and tools
- Ensures all established internal reporting and business processes are fully documented with all internal and external quality audit requirements, such as approved P&P’s and Job Aides
IDEAL CANDIDATES WILL OFFER:
- Bachelor’s or Post graduate degree (MBA, MSA, MSBA) strongly preferred
- Minimum of 8 years' experience performing analytical services
- Medicare Part C or D experience, particularly in an analytical capacity preferred
- Knowledge of CRM systems such as Salesforce
- Proficient in using SQL, SAS, Tableau, and Excel
- Strong knowledge and exposure/experience in healthcare operations or service roles (Marketing, Sales, Finance, Medical Economics, etc.)
- Strong customer focus and track record of satisfied clients
- Ideal candidate will be self-motivated, curious, and driven by ideas
- Agile learner with the ability to develop and implement new processes and procedures
- Leadership competencies with the ability to collaborate with others and establish working relationships, communicate effectively across the organization and at different levels, think and act strategically, and influence key leaders
- Ability to work with a moderate level of guidance and direction
- Leadership experience and exposure in presenting results and directing conversations
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 106,400 - 177,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.