What are the responsibilities and job description for the Medical assistant position at The Cigna Group?
These positions are potentially eligible for up to a $2000 sign on bonus The Cigna Group and its affiliates as well as current contracted employees are excluded from this bonus.
Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others?
We’re looking for Medical Assistants to join our fast-paced, customer-focused teams for Evernorth Care Group across the Phoenix Valley.
If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment well, we’re pretty sure you’ll love this opportunity.
Work hours : Family Practice Monday Friday 8am 5pm or Non-standard work weeks in our Urgent Cares as we are open 365 days a year.
Work site dependent in the Phoenix Metropolitan area)
Responsibilities :
- Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patent populations.
- Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
- Accurately follow all policies and procedures, practice in alignment with the scope of your certification or licensure.
- Provide excellent and friendly customer service through all avenues of communication.
- Document your efforts of all the care and information provided to our patients.
- Return patient calls, complete referrals, chart prep and forms management.
- Help answer questions, concerns, and requests, either in person, through our electronic health record system and patient portal, or by phone.
- Partner with the clinicians, your peers and the patients to meet the needs of the practice.
- Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
- All other duties as assigned.
Minimum qualifications :
Graduate of approved MA program or graduate of an unapproved program with successful completion of certification examination;
graduate of a US Armed Forces medical services program or practicing medical assistant who completed supervision requirements prior to February 2, 2000 ( grandfather clause ).
- High school diploma or GED certificate
- Excellent customer skills, and care deeply about providing empathetic, quality care to customers.
- Previous experience working in a healthcare environment.
- BLCS certification
Preferred qualifications :
- 1 year experience in the outpatient setting (Family Practice, Urgent Care)
- Bilingual (English / Spanish) skills
Last updated : 2024-04-30
