Scrum Master Advisor

Overview:

Are you a passionate agile practitioner with experience as a Scrum Master and organizational change agent? Would you like to contribute creatively to a mission as meaningful as transforming healthcare? We are revolutionizing the way that caregivers across the country integrate information and make decisions. Can you help us? eviCore healthcare brings an unprecedented combination of scale, industry-leading technology and creative talent to change the way we experience healthcare. We are a company committed to advancing medical benefits management – and enabling better outcomes for patients, providers, and insurers. We have the size and scale to tackle the complexity of today’s and tomorrow’s healthcare system.

Want to join us?

As a Scrum Master, you will routinely wear the hats of facilitator, teacher, coach, and mentor to help enable your product team to develop customer-centric software products from idea to production. The candidate would be a servant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business value. Although they will care about the success of the product, they will care more about the health and success of their team. An ideal candidate will comfortably speak to the essence of the agile manifesto's 12 principles and will exemplify the scrum values of focus, courage, openness, commitment, and respect.

Responsibilities:              

• Teach the mechanics and value of the scrum framework, along with value-driven product development techniques.

• Facilitate effective working sessions and team events as desired by the team. (e.g. vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mapping...)

• Train the team to conduct effective daily stand-up meetings focused on attaining the sprint goal.

• Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action.

• Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog.

• Teach and mentor organization in writing effective user stories.

• Facilitate the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD/CI/CD).

• Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint.

• Coach team members on the daily application of the Agile Manifesto's 12 principles and provide guidance on correcting anti-patterns and issues made visible by the scrum framework.

• Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness.

• Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

• Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale.

• Proactively anticipate and prevent impediments that may impact the team

• React with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed.

• Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a whole.

Required Experience / Qualifications:

• Bachelor's degree in business or computer science with a minimum 5 years of demonstrated experience working on multiple diverse projects with complex requirements and challenging timelines.

• Direct experience or strong understanding of using agile software (Jira, Rally) to design and execute work in sprint cycles while leveraging typical agile ceremonies within agile/waterfall software development lifecycles.

• Requirement elicitation, gathering and documentation skills.

• Strong technical acumen with the ability to understand and articulate business needs to technical teams and technical solutions to the business.

Desired Experience / Qualifications:

• Agile and/or Scrum Master certification preferred.

• Problem solving and critical thinking skills with ability to execute with limited information.

• Experience in the healthcare domain; Medicare Advantage a plus.   

• Excellent written and oral communications skills with the ability to facilitate large, diverse group conversations in virtual and in-person settings.

• Ability to work with minimal guidance and prioritize multiple assigned projects.

• Ability to navigate a highly matrixed organization effectively.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.