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Senior customer service

The Cigna Group
Glens Falls, NY Full Time
POSTED ON 5/18/2024

ESSENTIAL FUNCTIONS

  • Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.
  • Proactively communicate to field staff, nurse management, and patients.
  • Investigate / research issues and provide resolution.
  • Take initiative for problem solving with ability to multitask effectively and use critical thinking.
  • A pro-active work ethic with ability to be managed / trained virtually
  • Proficiency and use of Excel and Outlook

QUALIFICATIONS

  • High School education or GED.
  • 3 years of relevant Customer Service experience.
  • Microsoft Office Suite.
  • Extremely detailed oriented.
  • Excellent written and oral communication skills.
  • Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.

    • Last updated : 2024-05-16

Salary.com Estimation for Senior customer service in Glens Falls, NY
$64,227 to $82,462
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