Description
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Start your journey with us
The Headquarters Claims Department is currently seeking a claims examiner for the Express Claims Center. The position requires self-study to secure adjuster licensing within six months of start date. To assist with the training course and exam, examiners are allotted on-site study time.
Starting salary: $42,000 - $50,000, depending on experience.
Be ready to:
- research coverage, investigate and adjust low dollar first and third-party auto and property claims
- communicate directly with policyholders, claimants, agents and repair facilities
- enter information and documentation into CMS and issue loss payments
- compliance with state departments of insurance requirements
- excellent listening and Customer Service skills
- ability to work independently and with a team
- ability to resolve issues through research
- accurate and efficient keyboarding skills
- attend departmental training
- create accurate and timely reports
Be equipped with:
- Excellent service to internal and external customers
- Initiative in assisting and educating other associates
- Obtain multi-state adjuster licensing within 6 months of hire
- Customer service experience
- Excellent written and verbal communication skills
- Knowledge or experience with CMS, or other claims reporting program, helpful
- Knowledge or experience with Microsoft® Office and Excel preferred
You’ve earned:
- High school diploma is required
- Associate's degree or bachelor's degree is preferred
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.