Sr. Business Process Analyst

Pay Range: $ 100,000 - $111,455

Job Posting Closing on: Friday, March 15, 2024

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Senior Business Process Analyst job is available with the City of Fort Worth (Financial Management Services / Finance Financial System Adm).

The City of Fort Worth Financial Management Services Department has a Senior Business Process Analyst position available.  This position performs as a senior technical liaison for more complex business applications and as a project analyst for assigned area.  Administers and maintains more complex projects, systems and/or technical business processes. Provides user support and helps to identify customer needs and improve business processes. Serves as point of contact for issues related to departmental systems, training, procedures and/or testing.

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major coursework in Accounting, Business, Information Technology, or related field.
• Five or more years of business experience and business analysis experience.
• Valid Texas Driver’s License.

Preferred Qualifications:

• Strong knowledge of the PeopleSoft Purchasing module.
• Capable of providing front-line diagnosis and troubleshooting for technical problems; report writing including development/maintenance/modification and the ability to design and maintain ad hoc queries.
• Knowledge/Certification in SQL.
• LEAN, Six Sigma or other lean certifications.
• Intermediate to Advanced skills in Microsoft Office Suite (Excel, Word, PP, Access)
• PeopleSoft Oracle training/certifications
• Effective organization and time management skills
• Excellent customer service and written / oral communication skills

The Sr. Business Process Analyst job responsibilities include:

• Provide service excellence to business partners through establishing effective relationships, partnerships, strategies, processes, and systems
• Provide Subject Matter Expertise to procurement personnel regarding procurement processes, systems and procedures
• Responsible for working closely with the procurement team to identify, select, and enable preferred processes and systems
• Develop & support procurement process discipline and compliance
• Plans, tracks and oversees activities on more complex departmental projects related to systems and business requirements
• Participate in PeopleSoft System Upgrades
• Performs complex business analysis; collects and analyzes the business requirements to ensure successful implementation and efficient utilization of systems.
• Generates and maintains mostly complex reports to leverage system capabilities and/or MS Office tools and uses SQL or other database products to create queries and/or define reports
• Drive and support continuous procurement process improvements of procurement service
• Develop and implement procurement training programs (including change management plans) for internal and external stakeholders
• Support Supplier Management activities (including supplier onboarding, risk management and performance management)
• Consult with the IT department when necessary to design and document basic workflows to ensure proper application/user interface
• Manages department use of application modules and provides user administration such as add/change/delete permissions (role) assignment
• Performs quality assurance and controls data integrity
• Serves as senior technical and systems liaison to other departments and outside vendors
• Performs other related duties as required.
• Adheres to assigned work schedule as outlined in the Department and city attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations