What are the responsibilities and job description for the Server position at The Clairmont Retirement Community?
Why do 94% of our residents recommend our communities to friends and family? Our people make the difference. Sunshine Retirement Living was founded 10 years ago with a vision of creating safe and happy homes for seniors all over the country by a family with three generations of experience in senior care. Our mission that is focused on “People, Passion, and Excellence” is more than a statement. It’s a tangible experience our team creates by providing compassionate, exceptional service to our residents, and collaborative, positive support to each other. This person-centered approach has helped us create healthy communities where both our residents and employees thrive.
Our employees receive great benefits including health, dental, vision, disability and life insurance, as well as 401(k), Teladoc, DailyPay and LifeBalance programs, and more. If you’re looking for a job that truly makes a difference in the lives of people with a lifetime of meaningful stories to tell—and provides you with the opportunity to make one-on-one connections with co-workers and residents—we encourage you to join our team. Learn more about your new role below.
OVERALL JOB PURPOSE
Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following Sunshine Retirement Living’s procedures.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
- Maintains food handlers permit as necessary to fulfill state regulations.
- Have a general knowledge of sanitation and safe food handling practices.
- Ability to patiently present meal alternatives to residents and guests.
- Must meet state age-related requirements or other state related requirements (as applicable for position).
- Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff.
- Ability to work in a team setting and be a positive team player.
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential.
- Possess excellent customer service and organizational skills.
- Ability to work with little supervision and maintain a high level of performance
- Ability to work under time constraints and meet department deadlines while following all policies, procedures and standards
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Greets residents (and visitors if applicable) at table before taking orders or serving.
- Politely and efficiently take meal orders and deliver them to kitchen.
- Serves beverages, cereals, soups, salads, meals, and desserts.
- Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved.
- Delivers meal trays to resident apartments as necessary.
- Busses and cleans dining room tables and chairs.
- Vacuums dining room after meals.
- Sets tables for next meal.
- Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
- Performs other duties as assigned by Assistant Manager or Dining Room Coordinator.
OTHER JOB DUTIES AND RESPONSIBILITIES
- Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others.
- Meet the assigned work requirements of the job, regular attendance is required.
- Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude.
- Represent the Community in the Community in a professional, courteous, and friendly manner.
- Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor.
- Adhere to company policies, procedures, and standards.
- Promote resident advocacy and demonstrate excellent customer service at all times.
- Attend education and training classes as necessary to fulfill state regulations applicable to the position.
- Maintain personnel, resident and business proprietary and/or confidential matters/material in strict confidence with the management of the company (and/or other company staff as needed). MP123
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Medical Specialty:
- Geriatrics
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All new residents are admitted after a negative COVID test. All employees & authorized visitors are allowed entrance after undergoing a questionnaire screening & temp check. Fully stocked PPE & cleaning supplies.
Experience:
- Serving: 2 years (Preferred)
Work Location: One location