What are the responsibilities and job description for the Esthetician position at The Cliffs Hotel and Spa?
Esthetician - The Cliffs Hotel & Spa
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Shell Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.
The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees - we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.
The Spa at The Cliffs is continuously growing and expanding! We are seeking a gracious, thoughtful, and motivated part-time Esthetician who can create a sense of luxury with their treatments. The Spa at The Cliffs is open daily, 9:00am-8:00pm. We look forward to connecting with you!
Position Summary:
Esthetician is responsible for performing facials on clients to improve overall skin health and beauty. This position will upholding California State Board Standards and overall cleanliness of treatment rooms and common areas. In addition, the Esthetician position should be well versed in appropriate draping, verbiage, and professionalism in the treatment room. Esthetician position works closely with Spa attendants, Gift Shop Attendants, and Spa Manager.
Essential Functions of the job:
- Greet all guests with a welcoming, friendly attitude
- Provide guests with a professional consultation prior to service
- Perform professional 60-minute treatments including facials, chemical peels, microdermabrasion, LED light therapy, and waxing. Additional treatments include hand/foot scrubs, hand/foot paraffins, scalp treatments, and body treatments
- Ensure guests are properly and comfortably draped in a professional manner during treatment
- Attend meetings and trainings to learn current spa information and practice new techniques or treatments when necessary
- Creatively resolve guest requests and issues as necessary
- Maintain empathetic attitude to recover guests who have had a negative experience
- Maintain cleanliness in accordance to California State Board regulations in treatment room and common areas
- Demonstrate an attitude of friendly hospitality in every aspect of service
- Communicates pleasantly and courteously with guests, management and co-workers
- Comply fully and consistently with all the hotel conditions of employment and standards of uniform, grooming.
Physical Requirements:
- Ability to stand continuously for the duration of the shift (4-8 hours)
- Ability to perform 3 treatments back to back
- Ability to repeat the same movements often
- Ability to use muscles for extended periods without getting tired
- Ability to use hands to handle, control, or feel objects, tools, or controls
Education, Experience, Skills:
- California Board of Barbering and Cosmetology License
- Ability to provide a high level of customer service
- Ability to work weekends and holidays when necessary
- Ability to be sales oriented and able to communicate information regarding product and services to guest
- Maintain a friendly, outgoing attitude throughout all shifts
- Must be able to communicate and work effectively with co-workers in all departments
- Hospitality experience is preferred
- Luxury Spa experience is preferred
Both experienced estheticians and recent graduates welcome to apply!
