Supports Planner

If you have a passion for helping others in your community and are looking for a new challenge in your career, we would love to chat with you! The Coordinating Center is looking for coworkers to join us who:

• Have experience working in human services
• Align with our mission, vision, and values as a non-profit organization
• Love to work collaboratively within their team
• Desire to grow their case management skills

Our case managers, who we call Supports Planners, play a significant role in the lives in individuals with complex medical needs, behavioral health needs, and/or those with disabilities. In this role you are at the center of coordination and planning while working collaboratively with your clients, their circle of support, and service providers within the community. Our clients value their partnership with our Supports Planners as they collaborate on the development of person-centered goals, and gain access to the best services and community resources to support their independence in their local community. This position is primarily a home-based telephonic position, and does require visits to client homes, assisted living facilities, and other service provider locations within Maryland.

As a Supports Planner, you will:

• Utilize assessments and information from various sources regarding medical, psychological, and social factors to evaluate client needs and assist in the development of plans of service.
• Utilize critical thinking skills to troubleshoot any conflicts or barriers within the support team including service issues and client crises.
• Facilitate client transitions from medical facilities to a community setting.
• Locate appropriate internal and external resources for clients and work collaboratively with community agencies and providers to achieve desired client outcomes.
• Work in conjunction with our Nurse and Social Work consultants to resolve issues for those with complex medical and/or psychosocial needs.
• Adhere to contractual billing guidelines when documenting activities, including entering case notes and other documentation in multiple databases.
• Prioritize, develop, and manage your own schedule to ensure timely completion of work.

A Bachelor’s Degree in a health/human services field (which includes social work, psychology, nursing, public health, etc.) is preferred.

If this position sounds like a match for you, we would love to chat with you to discuss it! We can also chat about our:

• Diversity initiatives
• Tuition payment program
• Councils and committees
• Ways to grow within our organization
• and more!

Please visit our website and Careers page to learn more about us and apply! www.coordinatingcenter.org/careers

The Coordinating Center is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, equity, inclusion, and aim to provide a sense of belonging for all our coworkers. Our organization is committed to our mission and values, while promoting a sense of belonging and growth with our coworkers and we would be honored to have you a part of our team. : )

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• case management/care coordination: 1 year (Required)

Work Location: One location