Volunteer Coordinator

The County of Santa Clara - County-Wide...
Santa Clara, CA Volunteer
POSTED ON 2/24/2023 CLOSED ON 1/9/2024

Job Posting for Volunteer Coordinator at The County of Santa Clara - County-Wide...

Description

Under general direction, to recruit, screen, place, coordinate and recognize volunteers; and to provide technical staff assistance and volunteer management and training on a department-wide basis for volunteer-related issues, programs and events.

COVID-19 Risk Tier – Department-specific determination based on each specific position

Typical Tasks

  • Recruits, interviews, screens, places, orients, coordinates, trains and recognizes volunteers for projects and programs;
  • Implements department-wide recognition program for volunteers;
  • Promotes volunteer programs to department staff and the community;
  • Coordinates event activities, such as dedications, festivals, groundbreakings and fund-raisers;
  • Defines volunteer expectations in advance and provides hands-on assistance to encourage, support, supplement and track all volunteers and their duties in support of volunteer events and programs;
  • Matches volunteer resources with field staff;
  • Assists in the development of policies and procedures;
  • Prepares correspondence and writes reports related to departmental volunteer programs;
  • Develops and updates informational brochures, newsletters and flyers regarding the activities of the volunteer programs;
  • Directs volunteer events, including court appointed community service requests;
  • Establishes, publishes and regularly updates volunteer schedule and list of events;
  • Provides training for volunteers and ensures training meets the current needs of the program;
  • Provides Volunteer Management Training for staff;
  • Communicates regularly with volunteers through check-in phone calls and emails;
  • Maintains accurate data, records, and files of departmental volunteer and docent programs and activities;
  • May be assigned as a Disaster Service Worker, as required;
  • Performs other related duties as assigned.

Employment Standards

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a Bachelor's Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis;
and

Two (2) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency, that included at least one (1) year coordinating or planning volunteer events or services.
OR

Training and experience equivalent to possession of a two-year college degree (60 semester units or 90 quarter units)
and

Four (4) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency provider, that included at least one (1) year coordinating or planning volunteer events or services.

Special Requirements
  • Ability to travel to and from various locations during the course of work and, if driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of:
  • Methods and materials used in volunteer programs;
  • Principles and practices of first aid and safety;
  • Fund raising and event planning techniques;
  • Program development, evaluation, and promotion, particularly as it applies to volunteer programs;
  • Interviewing techniques;
  • Computer applications, such as word processing, spreadsheets, and databases.

Ability to:
  • Plan, develop, implement, coordinate, organize, and evaluate volunteer programs for a department or agency;
  • Recruit, screen, place, coordinate, motivate, organize, train, recognize, and track volunteers;
  • Plan, organize, and direct the efforts of volunteers;
  • Establish and maintain connections and network within the community to form effective partnerships;
  • Develop systems for recruitment, training, placement, supervision, evaluation and recognition of volunteers;
  • Track volunteer activity and target outcome expectations;
  • Follow a work-flow process and utilize systems that will allow for the orderly, timely and professional completion of tasks as requested;
  • Recruit required volunteers and commit them to one-day, short-term and long-term volunteer projects;
  • Work with individuals from diverse backgrounds;
  • Deal effectively and develop and maintain cooperative relationships with volunteers, employees, management, the public, and representatives of other groups and organizations;
  • Speak and write effectively and clearly;
  • Prepare and maintain clear and concise records and reports, including budget recommendations and justifications;
  • Operate a personal computer and its software;
  • Read, interpret and understand the laws, ordinances, and regulations relevant to perform the functions described above.

Physical Requirements

  • Must be able to work weekends, holidays, or other irregular hours;
  • Must be able to conform to departmental uniform standards (if required).

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