Director of Admissions

Director of Admissions

Touch someone's life and make a difference every day. Come find out what HumanKindness means at The Courvilles!

Recruiting for a Director of Admissions to manage all admissions activities. The Courville at Nashua is a 90-bed nursing home in Nashua, NH providing long-term nursing, memory care, and rehabilitation services. The successful candidate will coordinate marketing, work closely with families and lead tours, verify insurance and finances, screen potential inquiries for appropriateness, and build strong relationships with community healthcare providers.

The Courvilles is a family-owned and family-focused company committed to customer service and care for over 50 years. A great opportunity that could be the start of a great career at The Courvilles.

Let's connect and see if you're a good fit to join the management team at The Courvilles.

Job Description

• Manage inquiry process.
• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
• Maintain updated bed availability and facility services information.
• Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.
• Compile and distribute admission papers.
• Ensure all papers are properly filled out and input into system.
• Create facility materials such as press releases, brochures, and advertisements.
• Maintain a working knowledge of Federal and state regulations and reimbursement.
• Help expedite admissions process for emergencies.
• Build and maintain relationships with hospital accounts.
• Perform sales and marketing campaigns.
• Maintain knowledge of Medicare and Medicaid regulations.
• Maintain model rooms for tours.
• Report all inquiries, admissions, and discharges.
• Work with nursing and housekeeping staff to maintain knowledge of number of beds available.
• Inform housekeeping staff of empty rooms and have them cleaned.
• Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
• Communicate special needs of new admissions to staff to ensure a smooth transition.

Benefits: Competitive wages, excellent medical/dental insurance, earned time, 401K, and a flexible spending account.