What are the responsibilities and job description for the Case Manager position at The Dannon Project?
REPORTS DIRECTLY TO: Site Coordinator
POSITION SUMMARY: Under the direction of the Site Coordinator, the Case Manager provides high-risk intensive case management duties to ensure long-term support of housing, employment, counseling, and mentoring objectives and networks are established and carried out for agency participants. The Case Manager will provide oversight to the physical and mental wellness of agency participants to ensure they are supported and can achieve the best outcomes. The Case Manager will work closely with all staff, program consultants, and community partners to ensure that clients receive all services that the need.
MINIMUM QUALIFICATIONS:
- Minimum of Bachelor’s Degree in Social Work or related field (preferred),
- At least three years of relevant work experience in Case Management, justice-involved, DHR, Counseling, Customer Service, or Administrative
- Professional or personal experience supporting individuals with disabilities, mental illness, or challenging behaviors highly preferred
- Must have a valid in-state driver’s license
- Drug-Free
- Must have reliable transportation
- Must have computer skills
- Must have a cell phone
General Statement of Duties:
In addition to adhering to the guidelines as specified by The Dannon Project Personnel Handbook, duties will include, but are not limited to, the following:
- Provides pre-release services to currently incarcerated individuals according to The Dannon Project's case management model in the local jail and regional prisons;
- Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
- Admits new clients by reviewing records and applications; conducting orientations.
- Determines clients’ requirements by completing intake interviews; determining the need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
- Monitor cases by verifying clients’ attendance, observing and evaluating treatments and responses, advocating for needed services and entitlements, obtaining additional resources, intervening in crises, providing personal support.
- Maintains clients’ records by reviewing case notes, logging events, and progress.
- Prepares clients’ discharge by reviewing and amplifying discharge plans, coordinating discharge and post-discharge requirements, orienting and training family members; providing resources.
- Advise participants in areas such as retribution, child support payments, housing, and court fines and fees, employment, budgeting, and money/debt management, mentoring services, and housing search strategies.
- Maintains relationships and contracts within the network of local service providers for social service referrals.
- Contribute to team effort by accomplishing related results as needed, communicates with the case management team and supervisor at regular intervals, and develops an effective working relationship.
Job Type: Full-time
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Social Work: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location