Lead Concierge

The Delaney at the Vale
Woburn, MA Full Time
POSTED ON 11/27/2023 CLOSED ON 1/25/2024

What are the responsibilities and job description for the Lead Concierge position at The Delaney at the Vale?

When you work at The Delaney At The Vale , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Delaney At The Vale is recruiting for a hospitality focused Lead Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Benefits

  • 401K
  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Retirement Plan
  • Vision Insurance

Here are a few of the daily responsibilities of a Lead Concierge:

  • Assistant to Business Office Manager
  • Provide ongoing telephone coverage.
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist with projects/assignments.

Position Schedule: Full Time Monday - Friday 7AM-3PM

Positon Rate: Hourly $20-$21

Here are a few of the qualifications we need you to have:

  • High school diploma or general education degree (GED) required
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills
  • MUST Be reliable

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Salary : $20 - $21

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