Banquet Set Up Dollywood's HeartSong Lodge - Part Time Year Round

Summary of Major Duties & Responsibilities

• Checks with Manager for daily forecast training standard objectives.
• Familiarize with BEO’s in planning for shifts.
• Set up room, tables, buffets, stages, dance floors, vendor supplies according to BEO.
• Inspects rooms for cleanliness, proper supply levels.
• Communicate duties with set up team.
• Maintains a clean and sanitary environment in compliance with all local and federal health codes.
• Assist banquet service as needed.
• Proper breakdown and storage of supplies concluding functions.
• Responsible for cleaning banquet rooms including floors, furniture, fixtures and trash removal.
• Participates in daily line ups.
• Practices service standards and current training throughout service.
• Assumes duties of Supervisor in absence or as directed.

Management reserves the right to change and/or add to these duties at any time.

Personality/Attitude Requirements

• Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must tolerate a fast-paced, hectic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

Essential Functions Necessary To Perform Job Duties

• Able to display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Able to hear, see and speak.
• Able to speak, read and write English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to maintain good personal hygiene.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.
• Able to tolerate temperatures of 0 to 100 degrees.
• Able to work outdoors.
• Able to lift and move equipment up to 90 pounds.
• May compile objective and measurable data and produce reports.

Educational and Experience Requirements

• May require operating knowledge of manufacturing or computer equipment, or may require broad knowledge in clerical or service areas.
• This position requires a minimum of one year job-related experience.
• Must be able to obtain Food handler certification.
• Must be at least 18 years old.
• Basic computer knowledge and usage preferred.
• Must pass a pre-employment background check and drug test.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.