What are the responsibilities and job description for the Front of the House position at The Electric?
Job Title: Front of House Team Member
Location: Hoover, AL
Company: The Electric
About Us:
The Electric is a vibrant and casual dining establishment, blending the art of sandwich-making with a laid-back bar atmosphere. We take pride in crafting delicious sandwiches using high-quality ingredients sourced locally whenever possible. Our focus is on providing exceptional service and creating a welcoming environment for our guests to enjoy great food and drinks.
Position Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Front of House Team Member. As part of our Front of House staff, you will be responsible for providing excellent service to our guests, taking orders at the counter, managing the register, and ensuring a positive dining experience for everyone who walks through our doors.
Responsibilities:
- Greet guests in a friendly and welcoming manner as they enter the establishment.
- Take customer orders accurately and efficiently at the counter, utilizing our POS system.
- Provide recommendations and answer any questions guests may have about the menu.
- Handle cash and card transactions, ensuring accuracy and efficiency at the register.
- Prepare and serve beverages such as coffee, tea, soft drinks, and alcoholic beverages.
- Assist with food preparation, including assembling sandwiches and plating sides.
- Maintain cleanliness and organization at the front counter and dining area.
- Monitor inventory levels of supplies and notify management when reordering is necessary.
- Uphold food safety and sanitation standards at all times.
- Collaborate with team members to ensure smooth operations during peak hours.
- Address any guest concerns or complaints promptly and professionally, seeking assistance from management when needed.
Qualifications:
- Previous experience in a customer service or food service role is preferred.
- Exceptional interpersonal and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and accuracy, especially during cash handling.
- Basic math skills for calculating orders and handling transactions.
- Willingness to learn and adapt to new tasks and procedures.
- Ability to work well independently as well as part of a team.
- Availability to work flexible hours, including evenings and weekends.
Benefits:
- Competitive hourly wage with opportunities for advancement.
- Employee discounts on food and beverages.
- Fun and dynamic work environment with a supportive team.
- Opportunities for training and professional development.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Hoover, AL 35226: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15