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ASSISTANT OPERATIONS MANAGER

The Elms
Excelsior Springs, MO Full Time
POSTED ON 4/6/2024

Summary

At Hyatt, we believe our guests select Andaz because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will provide support and oversight for the operational departments within the hotel. Responsibilities for this role will focus on the Food & Beverage Outlets, but may also have oversight and support of other operational departments such as Banquets/Event Services, Front Desk, Guest Services, and Housekeeping/Laundry. The Assistant Operations Manager would be responsible for overall guest satisfaction, colleague training & development, as well as scheduling & payroll. Other responsibilities will include running of the shift in the department head’s absence.

Hyatt Colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

You're more than welcome.

Qualifications

  • Minimum of 2 years as F&B Management preferred, or completion of Corporate Management Training Program equivalent
  • Wine/beverage knowledge in an upscale environment preferred
  • Experience with Hotel/Restaurant Operating Systems, such as Micros, HotSOS, Opera, Etc.
  • Ideal applicant should have strong organizational skills
  • The ability to work a flexible work schedule, including opening, closing, nights, weekends, and holidays
  • Be a team player and a dynamic leader

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