What are the responsibilities and job description for the Service Advisor position at THE FARICY BOYS?
The Faricy Boys Chrysler Jeep in Colorado Springs, Colorado is currently looking for a qualified Automotive Service Advisor to help serve our customers at our growing store. If you are a positive, motivated and top performing individual that desires to have earnings that reflect your experience, effort and performance, then we would love to speak with you about the opportunity. A lot of dealerships ask for integrity from their employees, we live it from the dealer principal down.
The Service Advisoris responsible for scheduling service work in the service department and for selling additional needed service to customers and is the dealership's first-line customer-relations and service representative.
Responsibilities and Duties
Specific duties for the Automotive Service Advisor include:
· Schedules service appointments.
· Greets customers in a timely, friendly manner and obtains information.
· Document customer concerns.
· Refers to service history, inspects vehicle, and recommends additional needed service.
· Provides a complete and accurate written cost estimate for labor and parts.
· Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
· Maintains high customer satisfaction standards.
Job Requirements You must have an engaging and high-energy personality and the ability to build rapport and develop trust with customers. You must also have a strong work ethic, work well as part of a team and take pride in the work you do.
Specific qualifications for the Automotive Service Advisor position include:
· Strong sales skills
· High standard of ethics
· Demonstrated Customer Service skills
· Ability to work in a competitive environment
· Out-going personality with experience at developing relationships
· Can work in a fast pace environment and are organized and can manage your time
· Must have valid driver’s license and maintain a clean driving record
This is a Commission-based position
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Day range:
- Rotating weekends
Shift:
- 10 hour shift
Ability to Relocate:
- Colorado Springs, CO 80923: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $90,000