Workforce Development - Employment Coach

Fedcap Rehabilitation, a Fedcap program, in New Castle, DE is calling all compassionate, customer service-minded individuals to apply to join our team as a full-time Workforce Development - Employment Coach!

WHY YOU SHOULD JOIN OUR TEAM

We are a wholesome company that is committed to improving the well-being of its community. We pay our Workforce Development - Employment Coaches a competitive wage. Our team also enjoys great benefits. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT FEDCAP REHABILITATION

In 1935, three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.

Our mission is to create opportunities for people facing barriers to economic well-being. To achieve this mission, we strive to attract and retain talented, creative, and dedicated staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

ARE YOU A GOOD FIT?

Ask yourself: Are you ready to take your career in human services to the next level with a well-respected nonprofit? Do you enjoy interacting with the community and providing excellent customer service? Is your attention to detail exceptional? Are you compassionate, discreet, and honest? Can you bring a high level of enthusiasm to the job? If so, please consider applying for this Workforce Development - Employment Coach position today!

YOUR LIFE AS A WORKFORCE DEVELOPMENT - EMPLOYMENT COACH

This full-time employment coaching position working with individuals with disabilities at our nonprofit typically works the day shift during business hours.

As a Workforce Development - Employment Coach in human services, you are responsible for using structured intervention techniques to help individuals with disabilities learn how to maintain competitive community-based employment. You meet with employers to ascertain job duties and daily responsibilities for your clients. While at the work site, you provide time-limited job coaching assistance that's personalized to each individual to help them understand their new job duties and environment. Through direct observations, you evaluate their work performance and offer needed support to improve workflow and behaviors to meet the expectations of their company of employment.

As your clients become independent in their jobs, you cease job coaching and provide natural support at each work site. You also conduct job shadowing of clients as needed and provide some training prior to job placement. In a timely manner, you complete the necessary paperwork for funders and send out bills for services. You enjoy having a job that uses your workforce development expertise to help individuals with disabilities, which is why you thrive as an employment specialist for our nonprofit!

WHAT WE NEED FROM YOU

• High school diploma
• Reliable transportation and a valid driver's license
• Excellent customer service skills

A bachelor's degree in human services or a related field is preferred. At least two years of experience in a customer service setting or employment coaching with a nonprofit would be a plus, but multiple factors will be taken into consideration. If you can meet these requirements and perform this human services position as described above, we would be happy to have you as part of our team!

Location: 19720