Data Analyst

Description

About Us:

Welcome to The Food Bank of Northern Nevada, where we believe in the transformative power of compassion and the impact it can have on our community. At the heart of our organization is a dedicated team committed to alleviating hunger and building a brighter future for the food insecure. As a member of our team, you'll play a crucial role in a mission-driven environment that values empathy, collaboration, and innovation. Join us in the fight against hunger, and be part of a community that not only nourishes bodies but also fosters personal and professional growth. Together, we can make a meaningful difference in the lives of countless individuals and families. Come be a part of something greater at The Food Bank of Northern Nevada; we’re not just a paycheck!

Requirements

Job Purpose:

This role will provide world-class analytic and staff training support, so the FBNN team can make meaningful insights and informed decisions to better achieve our initiatives and long-term strategy. You will be collecting, processing, cleaning, and analyzing large sets of data to identify trends, patterns, and valuable information. You will have a strong background applying statistical methodologies, data visualization tools, and querying capabilities. You will also support staff by managing data through our internal, company supported applications, platforms and data collecting tools. This role will troubleshoot problems and advise on the appropriate action needed, by providing evidence-based recommendations. And finally, the Data Analyst will monitor performance and quality control plans to identify improvement. The Data Analyst will turn data into information, information into insight and insight into business decisions.

Required Education and Experience:

• Experience – 3-5 Years.
• Bachelor’s Degree or advanced certifications in Data Science, Statistics, Information Systems, or related field.
• Background in Data Analytics, Data Science, Statistical Modeling, Relational Database, or equivalent in work experience.
• Demonstrated knowledge and use of primary and secondary data sources, including Census data and results of local surveys and health assessments
• Significant experience Querying databases and aggregating large data sets from disparate sources (MS Access, Public websites in various formats, etc)

Required Certifications (if applicable)

• Valid NV driver’s license and proof insurance

Preferred Skills & Experience

• Experience building Forecasting Models
• Experience pulling data from ACS and other Census data tables and Health Assessments and ERPs 
• Experience with: JET reporting, Excel, Oasis Insight, ERPs, Microsoft Navision (Ceres), 
• Experience with: R, Python, SQL, Machine Learning, Natural Language Processing and GitHub
• Experience with: Data Visualization Tools –Tableau and Power BI
• Automation of manual processes
• Advanced Excel skills (macros are the norm for you!)

Essential Functions, including but not limited to:

• Support internal staff and leadership and external partners with data requests and report creation as needed.
• Work with management to prioritize business and data analytic needs from each department.
• Acquire data from primary or secondary data sources.
• Develop and implement processes for QUALITY of data collection to ensure adequacy, accuracy and legitimacy of data.
• Formulate techniques for TIMELY data collection; able to retrieve data from our varied databases when requested, and on regular intervals, for monthly and quarterly reports
• Support the development of automated reporting that tracks KPIs.
• Proactively analyze data, or data trends for The Food Bank of Northern Nevada including the development team, the programs team, the operations team and etc.
• Review and relay data trends and information to management and staff in a way that is easy to understand and drives      discussion to support business decisions. 
• Provide strategic, data-driven recommendations that support team(s) to be strategically positioned.
• Use statistical methods to analyze data and generate useful business reports and presentations.
• Summarize large amounts of information into concise deliverables as requested.
• Create and maintain policies around reporting, analytics, and data sharing with team members, upper management, external stakeholders, partner organizations, etc.
• Train staff in best practices around data warehousing and how to pull basic reports
• Perform proper documentation whenever a task is performed. 
• Other duties as assigned.

Knowledge/Skills/Abilities:

• Excellent public relations and customer service skills.
• Ability to perform as an effective, positive team member.
• Ability to deliver accurate and quick results for each analysis/task.
• Ability to solve problems and break down a complex problem into solvable pieces.
• Able to communicate effectively and efficiently in person and over the phone.
• Demonstrates ability to manage multiple projects at the same time.
• Demonstrated ability to present and articulate analysis skillfully with a variety of stakeholders, leadership, and large and small groups of staff. 
• Excellent collaboration skills with a keen ability to meet people where they are.
• Excellent understanding of data administration and management functions.
• Proficient in Windows and Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and advanced computer applications (SQL, Tableau, GIS products, etc).
• Strong analytical skills with the ability to collect, organize, clean, scrub, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Adept at queries, report writing and presenting findings; careful to steward takeaways and final uses of findings.
• Proactive and thorough in learning stakeholders’ capabilities around data management and data processes
• Consistent in follow-through with stakeholders who interact with data to ensure accurate adoption of best practices and data processes that sustain successful and accurate reporting functionalities
• Ability to assess data systems and processes, and optimize them for efficacy and efficiency

Travel:

• Local travel is limited but may be required at times to support staff, at other FBNN locations.

Position Type/Expected Hours of Work:

• This is a full-time position. Normal days and hours of work are Monday through Friday 7:30 AM - 4:00 PM. Days and hours may vary from normal schedule when program schedule adjusts or other special events arise. 

Supervisory Responsibility:

• This position does not have any supervisory responsibility.

Physical Demands/ Work Environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee regularly works in an office setting. 

• Able to read printed materials and computer screens.
• While performing the duties of this job, employee utilizes a computer a significant portion of the day. The employee is regularly required to use hands and fingers to handle, feel, or operate computers, objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. May require sitting for long periods of time.

EEO Statement: 

The Food Bank of Northern Nevada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Food Bank of Northern Nevada complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.