What are the responsibilities and job description for the Host-Hostess/FOH Support position at The Foundry Hotel?
- Greeting guests as they enter in a friendly and professional manner.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Answering phone calls, taking reservations, and answering questions.
- A knowledge of the menu.
- Assist in running food
- Assist in bussing and pre-bussing tables.
- Assist in taking and running In Room Dining Orders.
- Providing great customer service.
Host/Support Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Salary : $21,600 - $27,300
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