Store Manager/Assistant Store Manager

The French Market is currently looking for a customer service-oriented store manager to oversee operations at our Colts Neck location. The successful candidate will be responsible for hiring and training new retail sales associates/baristas. Duties include administrative tasks, monitoring inventory levels and managing budgets. The ideal candidate will be able to set and maintain high customer service standards, meet monthly sales goals and foster a positive working environment. You should have excellent communication, leadership and interpersonal skills.

Responsibilities:

• Deliver excellent customer service to ensure high levels of satisfaction
• Hire, train and oversee staff
• Motivate the team to meet sales goals
• Respond to customer complaints in a professional manner
• Monitor inventory levels and order stock when required
• Complete store administration tasks and ensure compliance with all policies and procedures

Qualifications:

• Degree in business administration, retail management or related field preferred
• At least three years of experience in a retail or cafe environment, preferably a management role
• Strong leadership and communication skills
• High level of customer service skills
• Proven experience hiring and training quality staff
• Knowledge of business management processes

Ideal job applicants will have the following attributes and experience:

• Customer service skills
• Hiring staff
• Training staff
• Leadership
• Communication
• Administrative tasks
• Monitoring inventory
• Meet sales goals

Duties:

- Greet customers and provide excellent customer service
- Assist customers in finding products and making purchasing decisions
- Operate cash registers and handle financial transactions accurately
- Maintain a clean and organized sales floor
- Stock shelves and merchandise products
- Answer phone calls and respond to customer inquiries
- Assist with administrative tasks such as inventory management and data entry

Experience:

- Strong math skills for handling cash transactions and calculating discounts
- Administrative experience for managing paperwork and inventory records
- Ability to work in a fast-paced retail environment
- Excellent phone etiquette for handling customer inquiries over the phone
- Organizational skills for maintaining a clean and organized sales floor
- Time management skills to prioritize tasks and meet deadlines

We offer competitive pay, flexible scheduling, and opportunities for career advancement. If you have a passion for coffee, retail and providing exceptional customer service, we would love to hear from you.

To apply, please submit your resume highlighting your relevant experience to info@thefrenchmarketnj.com

Job Types: Full-time, Part-time

Pay: $19.70 - $23.72 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to commute/relocate:

• Colts Neck, NJ 07722: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

Salary : $20 - $24