Server

JOB TITLE: Servers

SUMMARY:

As a Server, your job is to fill drink and food orders either directly from a guest or through servers who place drink orders for dining room guests in the restaurant setting. Servers are expected to interact with guests to supply them with food and drink that appears directly to their tastes. Servers are also responsible for taking and serving food orders to guests. They play an important role in guest satisfaction as they are responsible for checking on guests to ensure that they are enjoying their meals and drinks and taking action to correct any problems. The goal is to provide an exceptional guest experience.

Duties and Responsibilities:

· Take food and beverage orders and deliver them swiftly to our guests; review orders for accuracy, accept payment, make change, and do so in a pleasant, upbeat manner.

· Learn our menu backwards and forwards and be knowledgeable about all our current promos and weekly specials. Got a favorite menu item? Let your guests know!

· Check back with guests routinely and assist them with all questions and requests; if they have an issue, you’ll own it and help them resolve it.

· Bus tables and return dishes to the kitchen/bar; monitor the concourse area & help keep it free of any spills or trash that may be on the floor; keep your assigned area in tip-top shape.

· Help to run our service at our bowling lanes on select evenings. Including confirming their lane reservation, assisting with any issues, and providing full food and beverage service.

· Set up, stock, and organize your assigned work area and ensure that everything is arranged prior to guest arrival.

· Put on your sales hat and recommend/upsell the center experience (“Who’s up for another game, another burger, or another one of our signature cocktails?”) Be friendly and suggest additional ways to make their experience even better.

Knowledge, Skills and Abilities:

· Experience with developing constructive working and interpersonal relationships with colleagues and guests

· Experience with cash handling and POS systems

· Critical thinking and excellent problem solving skills

· Team player

· Excellent time management skills

· Excellent communication skills

· Active listening

· Guest-centric

· Creative thinker

· Ability to multi-task and work in a very busy environment

· Working knowledge of food and beverage laws and regulations

· Wear company approved uniform at all times

· Follow all safety and sanitization policies when cleaning, handling food and beverage

· Monitor alcohol intake and prohibiting sale of alcohol to intoxicated guests

· Attend all scheduled employee meetings and brings suggestions for improvement

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the job.

· Able to use hands and fingers to feel.

· Able to move equipment which would include pushing pulling, bending, and lifting.

· Able to stand, walk, crouch, crawl, kneel, or stoop.

· Able to walk quickly to/from job locations up to 200 feet

· Able to regularly lift/and or move up to 50 pounds.

· Must have good hearing and visual acuity to observe equipment, The Funplex guests,etc.

· Able to read and understand daily checklists, rules and regulations.

· Able to speak to give verbal instructions to guests and other employees.

· Able to work in a considerably noisy environment from equipment and amusements rides.

· Able to perform work duties outside in carrying weather conditions prevalent at the times.

· Requires early arrivals and or/late night departures.

Servers’ requirements and qualifications

· T.I.P.S certification a plus

· ServSafe certification a plus

· Must be 18 years of age or older per New Jersey guidelines

· Department: Food and Beverage

· Salary: $7.25/Hour plus tips

· Status: Seasonal

· Uniform Dress Code: Professional appearance, logo staff shirt, khaki pants/shorts, no jeans, Equal Opportunity Employment

The Funplex is committed to a policy of equal opportunity of race, color, sex, religion, national origin, age, disability, pregnancy, sexual orientation, or any other basis protected by law. We are committed to administering our personal actions in accordance with applicable laws. This policy applies to all employment decisions including hiring, promotion, discipline, discharge, or other employment decisions.

Job Types: Part-time, Full-time

Pay: $7.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Café
• Casual dining restaurant
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person