What are the responsibilities and job description for the //Front Desk Agent// position at The Gabriele Group Consultants, LLC?
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional hospitality service. If you have excellent communication skills, a passion for guest relations, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and ensure accurate booking information
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Requirements:
- Previous experience in the hospitality industry is preferred
- Excellent phone etiquette and interpersonal skills
- Ability to speak multiple languages is an asset
- Strong knowledge of front desk operations and hotel management systems
- Exceptional attention to detail and organizational skills
- Ability to handle stressful situations with calmness and professionalism
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Strong problem-solving abilities and the ability to think on your feet
- Must be able to stand for extended periods of time
Join our team as a Front Desk Agent and enjoy the following benefits:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and development programs
- Employee discounts on hotel stays
If you are passionate about providing exceptional guest experiences and have the necessary qualifications, we invite you to apply for the position of Front Desk Agent. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work setting:
- In-person
Ability to Relocate:
- Mesa, AZ: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24